Hi,
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components
Please leave me comment, if you need further assistance
Thanks for using FixYa!
Rnj VINODKUMAR
If it is working but not heating, then test the high voltage capacitor,the rectifier diode.or the magnetron. If all this are fine, test the control board.Since turntable is not running check also the door switch.
The diode and capacitors can be tested. The capacitor must be allowed discharge before testing, or you risk to get electrocuted, even if power is off. Capacitors can get discharged by shorting their two contacts.Before replacing the magnetron test also the control board.
Replace the magnetron if the checks and all of the high voltage component tests are good, but the unit still does not heat.
Parts must be tested to find out what is wrong.
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hello - You may have addressed the turntable porion of my question - but really the main part is that it sometimes heats food and sometimes does not - whether or not the turntable turns or not - it seems sporadic
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