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Hello ,
I have received a fax and it has gone into my memory. I can not retrieve it!!!. Also it keeps telling to change paper to a4/tr/lgl plain. I have paper in both locations.
I have rthe same problem, I can print pages from my computer, but I can't print my faxes.
I have fax stuck in memory, it says in memory, change paper a4.
I have paper everywhere, I restarted printer, etc
Nothing.I have rthe same problem, I can print pages from my computer, but I can't print my faxes.
I have fax stuck in memory, it says in memory, change paper a4.
I have paper everywhere, I restarted printer, etc
Nothing.
I have a fax in memory that I can't retrieve. It tells me to press ok and nothing happens. I can't turn off the power and when I pull the plug it still doesn't work. What should I do?I have a fax in memory that I can't retrieve. It tells me to press ok and nothing happens. I can't turn off the power and when I pull the plug it still doesn't work. What should I do?
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You have to cancel the fax. If its saying that then the paper sent to you was a legal sixe 8.5x14 and needs that type paper to receive the fax. Some faxes have legal trays and A4 but most don't.
It is possible that the FAX in the memory is causing the problem. Try unplugging the printer from the wall and leave it off for a minute or two to see if it will clear the memory
Canon does not offer any sort of recovery which is really sad, while the fax is still in the ram, its in full binary which is unreadable to the human eye so even if you could dump the ram/cache it would be rendered useless.
The Canon doesn't have a hard drive, it only stores images until they are printed and only in flash memory. There will be no personal information left on it if you discard, unless you have phone numbers stored in fax memory.
Check out the Easy Setup Instructions available here. If you can neither send nor receive faxes, you may not have the phone line connected to the correct port, see page 34 of the guide. Also check what receive mode the machine is set for. Pages 42 and 43 explain the different options and how to change the receive mode.
1 Press [FAX], then press [Menu]. 2 Use [ ] or [ ] to select <MEMORY REFERENCE>. 3 Press [OK]. 4 Use [ ] or [ ] to select <PRINT DOCUMENT> or <DELETE DOCUMENT>.
If you select <PRINT DOCUMENT>: 1. Press [OK]. 2. Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number using the Numeric Keys. If you are unsure of the transaction number, print the DOC. MEMORY LIST. (See page 94.) 3. Press [OK]. 4. Press [ ] to print the first page only, or press [ ] to print all pages of the document. 5. To print another document, return to branch-step 2, or to finish printing, go to step
tk, Unplug the printer from the electrical source for 2 minutes or so.(i.e. wall plug)Plug the printer back into the wall and turn it on...That should clear the machine to get it to a workable state.
http://www.usa.canon.com/consumer/controller?act=SupportDetailAct&fcategoryid=238&modelid=10444
this site should be able to help you.
Good Luck,
Tim
have 5 fax's in memory,have paper in both location, reset bypulling plug ,
nothing works, HELP
I have a fax in memory and cannot retrieve it
I have rthe same problem, I can print pages from my computer, but I can't print my faxes.
I have fax stuck in memory, it says in memory, change paper a4.
I have paper everywhere, I restarted printer, etc
Nothing.
I have a fax in memory that I can't retrieve. It tells me to press ok and nothing happens. I can't turn off the power and when I pull the plug it still doesn't work. What should I do?
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