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I have a new dell and only some of my dvds are read when i insert them. even in a boxset only some dvds will play. do i need to return the laptop for repair?dell inspiron 1750

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  1. Reseat the drive, sometimes they just need to have the contacts re-seated: http://support.dell.com/support/edocs/systems/ins1750/en/sm/optical.htm#wp1179928
  2. If that doesn't make any change, contact Dell Tech Support (800-624-9896 USA) and troubleshoot with them, if the drive issue cannot be resolved over the phone, they will send you a replacement drive.

Posted on Nov 14, 2009

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Ok heres problem all my boxset dvds are only playing one and two episodes the disks and this is all my boxsets and alot of movies are only playing midway then disks stops i cannot figure this out only...


Hello
If the sled motor [the motor that spind the disc inside] has fault, this kind of trouble you describes here can occur. The second possiblility is with its Laser Pickup Unit. In both cases, a through check should be done, before replace the fault component.

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Hi,

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