Question about Samsung BD-P1200 Blu-Ray Disc Player

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Will not play blu-ray disc's

I purchased a BD-P1200 Blu-ray player at the end of the summer of 2007, but didn't buy my first Blu-ray movie (Santa Claus 3) until the end of November. Movie would not continuously play, purchased 2nd movie (Pixar Shortfilms) forget it, nothing at all. Although it plays DVDs just fine. Contacted Samsung, did firmware update and master reset, no luck. The two movies still will not play, contacted Samsung again, went through two different levels of tech support until transferred to the Executive Service Department. I was told I had to pay them $85.00us to send the unit to NJ for god knows how long for repair, for a brand new player. Please help with any suggestions to resolve the issue.

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  • wingnut79 Jan 28, 2008

    To answer your question for solution #1, Yes the player will play regular DVD's just fine and the Blu Ray discs were purchased from Best Buy.

  • bhenry Feb 02, 2008

    Yep, I'm having the same problem. Will play regular dvd's just
    fine. When a new blu ray disk is put in, I get the can't read
    disk note on the screen.

  • goble Feb 08, 2008

    my discs were also purchased from best buy. One movie just reads now loading on the tv screen and thats it. The second plays all the way thru the previewa and stops after that. thhe third plays just fine but after previews are over no buttons work (pause,stop, eject,)power to player has to be turned off then restated to get the disc out. But all the other blu ray disc work just fine



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Are you able to play other discs on your player? Did you get your discs from a reputable distributor? and not at a flee market? Could be that your discs aren't giving the proper signals.

Posted on Jan 22, 2008


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