Question about Samsung BD-P1200 Blu-Ray Disc Player

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Will not play blu-ray disc's

I purchased a BD-P1200 Blu-ray player at the end of the summer of 2007, but didn't buy my first Blu-ray movie (Santa Claus 3) until the end of November. Movie would not continuously play, purchased 2nd movie (Pixar Shortfilms) forget it, nothing at all. Although it plays DVDs just fine. Contacted Samsung, did firmware update and master reset, no luck. The two movies still will not play, contacted Samsung again, went through two different levels of tech support until transferred to the Executive Service Department. I was told I had to pay them $85.00us to send the unit to NJ for god knows how long for repair, for a brand new player. Please help with any suggestions to resolve the issue.

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Re: Will not play blu-ray disc's

Are you able to play other discs on your player? Did you get your discs from a reputable distributor? and not at a flee market? Could be that your discs aren't giving the proper signals.

Posted on Jan 22, 2008

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(Using tiny url for ease of use)

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