Question about Brother HL-2040 Laser Printer

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Docments I had to change to another computer when I installed my printer it does not print any docoments also when I print a test page it just will print the heading. I know it is not my computer because I have printed the same thing from a different printer

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Re: docments

Every printer has a unique print driver on computer, and each and every printer uses a different one, so there goes it cant be my computer. The way to tell if it is a printer or computer problem on your machine is to Turn off, unplug from computer, ensure your printer has paper, power it on, wait for ready/online lamp, then press the "go" button 5 times super FAST. Status page should print if it does, then your problem is in fact the computer or the print driver not installed correctly on your computer, as I suspect may be the case.

Post back once you have verified if you have a printer or a computer problem.

Posted on Jan 09, 2008

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Printer prints test page and direct prints fine but anything sent from the PC only prints (at most) a thin line (about 2cm/1in) on the left side of the page.

Well, if it ran okay with Windows 8.1 until the last month and if it prints a test page ok, the problem is unlikely to be drum wear or wear of internal parts. You sometimes encounter weird streaking effects if the windows are not clean. Normally, if only one side of a page is being printed, parts are worn or the drum need replacing. But your test page prints out. The only thing I can see that would have changed is --Ta da! -- some automatic update by Windows 8.1. Re-installing drivers doesn't really undo any changes in Windows 8.1 itself or whatever you have installed in the last month or so. (Windows 8.1 experts can stop laughing--I am simply making an educated guess.)

If this were a home setup rather than a work computer, I might see what would happen if I returned the computer to a state prior to "the last month or so." If the printer then worked, you would know it was not a hardware problem but rather what had been installed on the computer after that. Is the printer actually using the Brother driver or is it deferring to a Microsoft driver? Just something for you to check in your device manager. If returning the computer to a former state fixes the problem, you may have to test subsequent installations to determine which one troubles the printer, a tedious process unless a candidate springs to mind.

Aug 11, 2015 | Brother HL-4040CN Laser Printer

1 Answer

Computer says printer has 6 documents waiting but yet when I click print, the printer does nothing.

do you have more than 1 printer installed and if so what printer is selected?when it shows 6 docments in the cue what is the printer called in the cue? Try deleting printer and re-installing driver.You could have a corrupted driver.

Mar 20, 2014 | HP Printers & Copiers

1 Answer


* Does the unit print the colour docments properly?
* Does the unit print the self test page properly? Steps are given below:
  1. If you have not already, load clean, plain white paper in the main tray.
  2. Press and hold the Cancel button (c01578632.gif ) on the product control panel.
  3. Press the Start Copy Color button.
  4. Release both buttons. The extended self-test report prints.
Please get back to me awith the above information.
:) Dr Tony

Apr 08, 2010 | HP PSC 1315xi All-in-One Printer

1 Answer

I put new ink cartridge and is not printing

clean cartridge if you are not active print docoments then change printer head

Oct 31, 2009 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer

I'm having a problem with our HPLJ P3005 printer. It prints the first document only. Any preceeding documents does not print. We have to turn off the printer, unplug the power cord and network line then...


Firstly we need to isolate the problem, print a demo page from the printer keyboard.

Secondly Print the configuration of the printer. if more than one page prints then its not the printer.

It could be memory problem related, take out the memory sim and clean it.

Remove the driver and get the latest one to install on your system.

If no joy then its network related.

good luck

Oct 22, 2009 | HP LaserJet P3005 Printer

1 Answer

Printer prints test pages but will con print from

Has this printer ever worked? If so, what changed between its working and failing

What is your method of connection, parallel port, serial port, USB 1 or 2 ports?

Are you running stand-alone tests to it or are you printing the test page from the operating system? What operating system do you have installed and is the printer and its related software approved for this operating system?

Do you have the correct driver for this printer and operating system?

Can your PC see (identify) that it has a printer attached to it?


Oct 17, 2009 | HP PhotoSmart P1000 InkJet Printer

1 Answer

I scanned 160 pages of automotive info and during the conversion to PDF it said there was an internal error and was unable to proceed. Now I am unable to find the scanned pages, any suggestions?

your scaner lamp is burning so it is not activate read tthis picture or docoments. every day you only scane this printer scane 10 pices docoments you scane too many copy sorry

Jul 05, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Unable to print on printer Dell 926 -test page prints ok

Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks!

May 23, 2009 | Dell 926 All-In-One InkJet Printer

3 Answers

Printing problem

what operating system are you using for..
- sometimes its one of the problem when d fonts is small

- use the windows fit to your printer.. can help solve your problem

Aug 26, 2008 | Matrix Dot- Printer 435

1 Answer

Lx 300+ detected by xp but test page fails


please go to bios setting and change parallel port type spp+epp or epp or normal try to change type and try again.

Oct 14, 2007 | Epson LX-300 Matrix Printer

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