Question about HP Pavilion dv6000z Notebook

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Sometimes when I open the laptop to start using it it will not start and will have a black screen. I will have to turn it off with the power button and then back on. Sometimes I have to do it more than once. Only happens every couple of weeks.

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  • Jack Jacobs Nov 17, 2009

    I do not think the problem is with the backlight. Normally I have the sound on mute. When having the problem above my mute light is on. If the computer starts up okay the mute light is off.

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  • 11 Answers

The backlight on the LCD may be going out. This model range of laptops were notorious for this issue. HP has an active extended warranty recall out for them so you better get it in to them so they can fix it for free while you can. If you don't want to send it in, you may consider getting an external monitor.

Posted on Nov 14, 2009

  • MR F. Nov 17, 2009

    Sorry. Forgot to add the link to the Warranty Enhancement. Here's where you need to go to determine if you need to send it in or not.
    http://h10025.www1.hp.com/ewfrf/wc/docum...


  • MR F. Nov 19, 2009

    This has nothing to do with the keyboard back light. Read the Warranty enhancement and follow the instructions.




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