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There should be a button with settings on it.....ie: 2 sided, collate, etc. There should be an option to change paper settings.......or just clear the whole menu, and go to default to reset the rollers.
The problem could be with the ADF rollers. First open the top ADF cover and clean the rollers gently with some isopropyl alcohol on a soft cloth, let dry for about 10 minutes. Also check to see that the top seperator pad is not worn out. This pad should be cleaned as well. If this does not work the ADF rollers and the seperator pad will have to be replaced.
not really familiar with this model, however, you should be able to open the cover (slightly) where the paper feeds in and you will see some rubber rollers (likely top and bottom), try cleaning these with a rag dampened with some alcohol (preferably), or water, and turning gently (do not force). If you use water, dry them afterward
The ADF separation pad is the cause. To remove it lift the cover fully up then use a knife to get under the black tape tab at the top right of the large white foam pad. Pull the tape and the white foam pad loose but not completely - leave the bottom attached. Now you can see the ADF separation pad from below. Use a small screwdriver or spring hook to remove the spring and you will be able to wiggle the ADF separation pad out. First take a good look at how it fits in so you can put it back! The problem is caused by the small black foam pad under the white rubbery tape on the ADF pad assembly. I carefully removed the tape from the back edge to expose the compressed black foam pad. I then cut a matching size of 1/16" foam I had in my shop which was actually HP 98A doctor blade seal foam and just stuck it on top of the old compressed foam. (other similar foam should also work) Then I replaced the white rubbery tape and rubbed the edge down well. I then reinstalled the restored ADF pad and the spring which holds it. Last I just pressed the large white foam pad back into position - being sure to pull it with a slight tension as I pressed into place. This fixed the ADF feed and it worked like new again...