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Dyson DC07 My DC07 has been working fine, but now does not pick up. If you put hand over the tube end the suction is fine. Any ideas. Thanks

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This is an incomplete solution. Mine (DC 14 Animal) worked great and then it didn"t and then it did after checking to make sure that all the parts were on securely. I noticed that while the suction sort of seemed normal, it was not strong enough to pick op fine dust from window sills.

The elbow thing near the floor on the right side was not seated properly. I fixed that and it worked great for a while and then lost too much of suction again for no apparent reason. I took a look on the Dyson web sight and they have a trouble shooting guide. The first step is to inspect the main filter and clean it. If I do this again I'll go through the rest of the check process before I clean the filter with cold water as recommended to avoid waiting (12 hours?) for the filter to dry. Mine did not appear dirty and I was unable to rinse out scads of dirt.

I followed the instructions for clearing airways and checking seals... with the canister removed, all suction seems to be fabulous. I'll know in the morning if it really works again after the filter is dry and I can reassemble the thing.

Short version? Try the troubleshooting guide at Dyson.com. I'll try to add to this if it works like new again! All in all, it seems simpler to maintain and trouble shoot that any other vac I have owned.

Good luck,

Tim

Posted on Jan 17, 2008

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I am very sorry to hear about this issue with your DC07 not picking up correctly. In most cases we may be able to resolve this issue by speaking with you directly and performing basic troubleshooting steps.

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I'm sorry to hear you're having difficulties with your DC07. For help resolving this, I'd encourage you to give our free Helpline a call - we'll be able to run through some troubleshooting over the phone with you.You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call.

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