Question about Canon imageCLASS MF3240 All-In-One Laser Printer

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I have a Canon imageCLASS MF3240 Laser Multifunction Printer - Copier - Scanner - Fax. My computer runs Vista 64bit. The Scanner does not work. I went to the Canon's website and fond out that other people had the same problems. Someone made Scanner work, but I don't know how. Here is the link: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=12943#reviews. Can you help me figuring out how to make the scanner work? Thanks. Weisu Nugent

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Go back to that site, but use this link...
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=335&modelid=12943

Choose Windows Vista (x64) from the Select OS drop down box.

Download and install the driver. It will work then.

Posted on Nov 14, 2009

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I have the same problem but with Windows 7 x64bit, I downloaded the driver for the printer works fine, but not the scanner.

Posted on Jan 06, 2010

  • gfleet1 Jan 18, 2011

    I use GIMP 2 a free image software program that will import from most scanners. It works great.

  • Julie Alfano Feb 09, 2012

    GIMP worked for me too. Nothing else did.

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I have lost the manual and i need to print fax confirmations on the canon MF3240 machine. How do i do this?


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The problem is on the computer, not on the printer.

"A4" is a paper size, just like "Letter" and "Legal".

You probably have your software application, such as Excel, Word, etc., set to paper size = A4.

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