Question about Samsung Propel A767 Cell Phone

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My phone randomly shuts off, and then when i try an turn it back on, it just show's the at&t emblem for about 15 secs, then it just starts over, i need help please. it wont go to the main phone menu for some reason...

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Whenn you phone shuts off randomly it is trying to update itself which means that you prob dont turn your phone off for at least 2-3 min a day so that it gets its daily updates.. i would pull the batttery out of the back of the phone and leave it out for 1-2 min and reinsert and turn the phone back on and this is a soft reset and yoiu will lnot loose anything but that way your resetting you phone and the settings on it .. and if the phone continues to do that after you turning off daily and the soft reset i would contact warranty for replacement the phone might have a short in it .. if you with at&t the number to warranty is 1-800-801-1101

Posted on Nov 14, 2009

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It's the phone..mine is doing the same thing. POS!!

Posted on Dec 20, 2009

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