Question about Dell Dimension E520 PC Desktop

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Dell e520 running Vista fully updated has no sound

Dell e520 running Vista fully updated had sound and stopped working. Device manager lists no devices under audio.
Audio system tray icon lists no audio devices and has a red cross on it.

Have tried installing driver from CD supplied with PC

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Depending on the audio hardware configuration, you may have a hardware conflict.

If you have an expansion sound card (Usually a Soundblaster card in the slots below the video card) then you need to ensure the integrated audio in BIOS is DISABLED.

If you have no expansion card, then ensure the BIOS Audio device is ENABLED.

If integrated and no device found in Device Manager, turn it off in BIOS, reboot then reenable it and see if it is detected.

If issue still continues, try flashing the BIOS and see if that resolves. If no change, you may end up getting an expansion audio card or resintalling Windows to resolve.

Posted on Nov 14, 2009

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If it has Red Cross means it is disabled.

Right click on it and click on Enable and try once.It should work.

If not please contact Dell tech support on 1-800-624-9896 (US)

Posted on Nov 14, 2009

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I HAVE NO SOUND


First of all make sure your volume is up, and also make sure you haven't enabled mute by using the "fn" key and one of the "F1, F2 etc." keys.
Click "Start" or Windows icon in the bottom left of the screen. Right click "My Computer or Computer" Select properties click "device manager" find the entry for sound check to see that an audio device is listed right click the device and select properties is it listed as working? try updating the driver listed in the "driver" tab.
also here is a link to the driver download page for the dell 1501. make sure you select the correct OS (windows xp or vista) that is installed on your machine. then download the appropriate audio driver from the list. open the file from where ever your downloads are saved and run it. This should open kind of like an application installer does and will guide you through the driver installation process.
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http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=INSP_DSKTP_D531S&hidos=WW1&hidlang=en

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