Question about Kenmore Washing Machines

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Was ''F35'' now its ''F21''

I had originally asked you about an ''F35'' problem, which i solved with your help,(thanks again) and it immediatly went to ''F21''. The drain hoses are clear. Any ideas??

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  • dabrad12 Nov 14, 2009

    I have taken the pump housing apart and found nothing. the pump seems to move pretty freely,and i have tried pulling the plug for an hour or more. I put in a new analog water level sensor also....

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  • Kenmore Master
  • 19,396 Answers

F21 is drain problem.

Try tripping circuit breaker to reset the appliance.

The next step will be undoing the drain pump hose to check for a blockage.

the pump is accessed removing a panel, usually at the front side of the machine.
Steps are explained on user manual.

Keep a container ready to collect water when you undo pump hose.

Parts and diagrams available here.

Posted on Nov 14, 2009

  • Ginko
    Ginko Nov 14, 2009

    If the pump is OK, test the pressure switch.

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Woo-hoooo! Two kiddie socks in there, causing the F21 error, the Suds, and...


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines. If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

on Nov 15, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have an HE 5T Steam Front Loading Automatic Washer. It is showing Sud indication, nothing seems like happening and after few minutes it will show F35. What does it mean?


Hello again,
I found your manual. If you like to get it, go HERE. This is what it says about "SUDS" action:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Near the bottom of the troubleshooting page, it gives this for errors:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
It doesn't specifically state what "F35" is, so I can only suggest these steps, and see if this solves your problem. If it doesn't I would be inclined to believe that there is a problem with a part, which would probably be serviceable by a tech from Sears or their partner service company.
Hope this clears it up for you.
Please rate and comment. Thank You
Joe

Sep 02, 2011 | Kenmore Washing Machines

2 Answers

I got a F21 error, went through and pulled out the drain filter. And tried to start again continued getting F21 error. Bought a new water pump and still getting the F21, also backfilled some water into...


sounds like you have covered all the bases --- the next thing that I would try is to simply unplug the unit from the wall and let is sit for a minute or two and then plug back in. if this does not solve your F21 code, then I would say that the problem is at the sensor or main circuit board.
let me know if you need further help with this issue,

c...

Feb 03, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Hi, pls solve my problem my cousin in london he gift me a nokia x3 cell phone. but display (ENTER RESTRICTION CODE).I have no code # pls solve problem immediat. thanks


Give unlocking.com a try to get that restriction code. When it say that that means the phone is locked to the original carrier.

Oct 25, 2010 | Nokia X3 Cell Phone

1 Answer

I bought the Kenmore Elite ht5 steam from a someone that bought it with a sears account with a 5 year warranty. Now suds F35 error code & sears will not repair it. The reason is that the ownership...


F35 is a water level error.
The water level switch (pressure switch) has malfunctioned.

If you remove the top panel, three screws in the back, you will have access to the pressure switch.

With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.

If the fault codes return after doing this, you will likely need to replace the pressure switch.


Also - please be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 21, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a HE5t kenmore elite front loading washer. It has done great for about 15 months. We were away for about 3 weeks, and since we have returned, I put in a load of clothes, and it tries to start...


F35 is a water level error.
The water level switch (pressure switch) has malfunctioned.

If you remove the top panel, three screws in the back, you will have access to the pressure switch.

With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.

If the fault codes return after doing this, you will likely need to replace the pressure switch.


Also - please be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.*%^*

Aug 27, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

Washing clothes all day have an F35 flashing


F35

ANALOG PRESSURE SENSOR FAILURE

If this failure is displayed, there is any malfunction of the steamer
component detected by the Steamer Electronic Board.


Possible Causes/Procedure

1. Check if pressure hose is fixed correctly.
2. Check if the airtrap is not blocked.
3. Check if the hose is not blocked.
Check these problems.
Plesae leave a solved rating before you leave the site

Jan 30, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Error code F35 on my konica 1212 photocopier


That's a fuser error condition...I'll have to get back to you because i have to check in my book to remember how to reset it...Thank you for your patient !

Mar 19, 2008 | Office Equipment & Supplies

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