Workio DP-2500 (by 2 users)
posted by jenn0fer on Jan 08, 2008
I had a paper jam, removed the paper, and now have an error: E04-01. It isn't telling me how to fix the problem or what the error is. Any advice?
1 Other User Has The Same Problem
Comment by Guest, posted on Apr 09, 2008
error J71
Best Solution
posted on Jan 25, 2008
MasterE4-01 is the fuser not heating up in time. It can happen after paperjams, and usually it is no big deal. A reset of the code and you might be good to go.
Go in to service mode:
Function + Original Size + 3
Hit 9 for F9 mode
Scroll 'til you see Ram Initialization and enter there
Look for an "LBP Fuser Reset" option. Choose that and it will then ask you to turn the power off and back on. If the code comes back up then you have a blown thermistat or thermal fuse. You'll have to pull the fuser out to take care of it, but you'll want a tech to come out and do that.
Go in to service mode:
Function + Original Size + 3
Hit 9 for F9 mode
Scroll 'til you see Ram Initialization and enter there
Look for an "LBP Fuser Reset" option. Choose that and it will then ask you to turn the power off and back on. If the code comes back up then you have a blown thermistat or thermal fuse. You'll have to pull the fuser out to take care of it, but you'll want a tech to come out and do that.
Was this solution helpful? Show your Appreciation by rating it:
Solution #2
posted on Jan 09, 2008
ApprenticeThere is a chance that you might have pulled out a sensor when taking out the jammed paper.
E codes are normally not an end user fixable problem. I am sure you have tried switching the unit off and on. Panasonic units sometimes have two switches for turning the unit off - one on the left side and another at the back of the unit.
I will try to see if I can find out the specific E04-01 code
E codes are normally not an end user fixable problem. I am sure you have tried switching the unit off and on. Panasonic units sometimes have two switches for turning the unit off - one on the left side and another at the back of the unit.
I will try to see if I can find out the specific E04-01 code
Was this solution helpful? Show your Appreciation by rating it:
Suggest a new solution for this problem
Post a New problem for Panasonic Workio DP-2000P Grayscale
Email this problem
Post a New problem for Panasonic Workio DP-2000P Grayscale
Email this problem
Can you Help with these Copiers problems?
Repair Service
Find Copier Repairman Near You:
FixYa does not evaluate or guarantee the accuracy of any information provided through its proposed solutions,
posts, or Expert Assistance Sessions. By entering this site you declare you read and agreed to its Terms.
You may NOT copy or distribute the content that appears on this site without written
permission from FixYa Inc.
About | News
| Contact
| Find Products
| Find Cars
| Terms
| Privacy Policy
| FAQ
Tags | Blog | Repair Directory | Extended Warranty | Partners | Jobs |
Tags | Blog | Repair Directory | Extended Warranty | Partners | Jobs |