Question about LG WM2496H Front Load
I have a LG wm2496hsm Washing machine and get a loud whining sound from it while it spins at high speed. After 10 min or so i get the LE code. I replaced the Stator Assembly and still have the same issue. the drum spins freely and with the rotor off it does not make any noise. Only when i install the rotor and spin the drum does it make noise.
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Posted on Jan 02, 2017
SOURCE: LG washer wm1832c
I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.
Posted on Dec 08, 2007
When the unit is off, open the door and spin the drum, does the noise occur? If the answer is no then there is nothing wrong with the bearings. Chances are the hall sensor on the motor is on the way out. Call for service and ask them to replace it. Make sure you are using a "HE" branded detergent,,,, less is best.
Posted on May 31, 2008
With a 10 year warranty on their direct drive washer motor, eliminating a clutch or transmission, those enerty star LG's generally preform very well. (one of my customers runs 10 loads a day, 365 days a year in his)
Sounds like the shaft may have seperated from the three spider arms which actually turn the drum. To remove, you may have to grind end of bolt off motor shaft to facilitate dissassembly. It's a rather involved process. Prevent future mold and mildew issues by cleaning out the drain filter and then using a front load washer cleaner on longest, hottest cycle with no clothes (like ahfresh or washer magic, or whirlaway hot tub cleaner, to name a few.) then use not more that one tablespoon of HE detergent and a max of a teaspoon of fabric softener (if you use it) per load, as these machines are using very little water. (when you split the tub to replace the drive spider, use a pressure washer to clean out the inside of the outer drum and the back side of the inner tub) BTW, I have not found any reason to not stick with my LG washer and dryer. My seven year old set worked many a load, and still works great.
Posted on Sep 02, 2009
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