Question about Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook

2 Answers

The eject key on both of my keyboards does not work. I have a MacBook Pro notebook running Windows7 in Bootcamp. I have attached an external keyboard to the notebook. Everything works fine except for the eject buttons. I have googled the situation and see that many others are experiencing the same thing. How can I fix this?

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  • jbcastles Nov 14, 2009

    I did exactly what you suggested. There was no kbdmgr.exe under the startup tab. i doubled clicked on the kbdmgr.exe in boot camp file and nothing seem to happen. You are correct about the volume keys and the brightness keys not responding either. What other suggestion might you have?

  • jbcastles Nov 16, 2009

    I haven't heard back from you. Any other ideas?


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First off here are a couple things to make sure of...
The Eject key on Apple keyboards works in Windows only after you have installed the
Boot Camp drivers. See “Step 3: Install the Boot Camp Drivers for Windows” on
page 14.
You must be logged in to a user account to use the Eject key. The Eject key does not
work when the Welcome Screen is displayed.
Also are you aware you can eject any time through windows explorer?Standard windows keyboards have never came with an eject key. It really isn't that necessary in windows. If you still need assistance please let me know.
Thank you,

Posted on Nov 16, 2009

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I wonder if your volume and brightness keys are working under windows.

Is it just the Eject key that is not working under windows?
Double Check to see if the file Kbdmgr.exe is getting loaded in Windows. The way to do this is to go to the Start Button and Select Run. Type in Msconfig and click on OK.
This action will open up the window titled System Configuration Utility. Select the Startup tab.
Ensure that there is a Check Mark placed next to the filename kbdmgr.exe. If a check mark did not exist then place one in the square and reboot computer and the eject key should work.
If a check mark exists then hit OK and get back to the Windows Desktop.

The next step is to manually run the Kbdmgr.exe file.
Go to C:\program files\boot camp and double click on filename Kbdmgr.exe. This will execute the file. Try using the Eject button again and see if it works after that.

Please leave me comment, if you still have problems, i will suggest you alter nate solution
Thanks for using FixYa!

Posted on Nov 14, 2009

  • Vinod Kumar
    Vinod Kumar Nov 14, 2009

    If the Volume and the brightness keys doesnt work, then it must be due to the bad keyboard..There must be patch cord that runs from the special keys such as brightness and others to the motherboard, if this cord is loosened, then the apecial keys doesnt work..

    If brightness keys works then we can stop with the kbdmgr file,since this doesnt happens this must be a hardware issue..

    Have you tried these keys in Mac OS, does this keys works with Mac , if so we can conclude with hardware issue, you should remove the laptop keyboard to solve this issue..

    Please try these and leave me comment and i may help you


  • Vinod Kumar
    Vinod Kumar Nov 16, 2009

    I had written my comment on the same day itself...Refer the comment post..

    Please accept this solution, if you find this useful later..



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With the Macbook Pro 13" having a Superdrive or Combo optical drive, you are dealing with a slot-loaded drive. As a result, if you have a disc that is loaded into your optical drive, which will not eject, then there isn't a manual way to remove the disc without causing damage to either the optical drive or the disc itself.

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