Question about Dell OptiPlex 170L PC Desktop

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I have a Optiplex 170L which was donated by the Muscular Distrophy Society. They refuse to give me or reset the Admin password, so I am unable to download etc... What I want to know if this model has Restore partition and what's the key to access it?

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  • Chris Hingee
    Chris Hingee May 11, 2010

    If they donated it to you, what is the reason why they refuse to give you the Admin password? If they wouldn't give you the password why would they give you the computer?


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Dell took the high road on the restore question and supplied backup software on cd's. The default admin password is empty, meaning no characters at all, I take it you tried that. If the Windoze COA with the key is on the outside of the computer, you could re-install if you can find the correct Windoze install disk.There are also softwares available for download to reset windoze passwords, but I take it you're stuck since you are unable to download files. If there's no key, you can still retrieve the key from the running system with a little application called Magical Jellybean Keyfinder, but again, that's a download, albeit a very small one that will fit on a floppy with room to spare.

Posted on Nov 14, 2009

  • Bruce Volkers
    Bruce Volkers Nov 14, 2009

    As for the why they won't give you a password, it may be that they have no idea what it is as it may have been donated to the society by someone who did not provide or did not know the password.

  • Bruce Volkers
    Bruce Volkers Nov 14, 2009

    One more thing..... If you have access to download with another computer and burn a CD, this page may be helpful.


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