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Cannot Activesync TMobile MDA Pocket PC on as Specific Computer (works on others)

My Tmobile MDA PPC w/Windows Mobile 6 syncs fine on my other computer.... but for some reason windows does not recognize that the PPC is connected with my laptop (USB) at work. It use to, but won't anymore. I can get it to sync through IR (infrared) just fine.

It is definitely a problem with my laptpop (since the other computer can see it just fine through USB). This isn't a sync relationsihp issue because the computer can't even see the device.

I've tried uninstalling/reinstalling activesync, restarting computer, restarting handheld, etc. None of that is doing jack sh*t.

I've tried different USB ports too.... this is just frustrating =(. I have bluetooth on the PPC and the Computer.... they can see each other... i can't set up that either..... any ideas?

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Re: Cannot Activesync TMobile MDA Pocket PC on as...

You sound like you know what you're doing, but here's something quick to check - click on the hotsync arrows in the system tray and see what kind of connection is checked. This should be the same setting if you click the hotsync icon on the palm once.

If that's not it, try this to see if your computer is having problems detecting it -
Open up device manager and look down at the USB controllers. Sync the palm and see if a Yellow triangle with an exclamation in the middle pops up - If so, double click on it and try re-installing the drivers.

Posted on Jan 08, 2008

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