Question about Dishwashers
First thing to always do on a dead dishwasher complaint is to verify
that power is available at the power junction box in the dishwasher. Remove the kickplates (at bottom of dishwasher), then open the junction box cover and, see if the wire connections are still connected with wire nuts. If they are intact carefully (pull the wires out of the box) and unscrew the wire nuts, then test to make sure you have power to the connection between the house circuit and the dishwasher wires. If the wires are burnt when you open the box behind the kickplate, it is because loose electrical connections generate heat– these wire nuts were
probably not installed correctly and loosened enough over time to cause
the connection to burn. Because the circuit breaker didn't trip, the connections were contained by
a grounded metal box, so there was little fire danger.If you have power to the dishwasher and the connections are good, screw the wire nuts back on and test the dishwasher again to see if there is power. This is the first step to check to make sure that you have power to the dishwasher and that the connections are done properly and secure. Next make sure there are no obstructions in the doors path/seal or locking mechanism and that nothing fell into the bottom of the dishwasher creating a jamb that could cause a malfunction. I hope this helps and good luck!
Posted on Nov 13, 2009
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Posted on Jan 02, 2017
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