Question about HP LaserJet 3380 All-In-One Printer

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Replacing scanner assembly

How do i repalce the scanner the HP 3380

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  • fncarter Apr 10, 2008

    I have a similar problem. At power on the scan mechanism hunts for home

    position until an error is noted on the control panel. There is more noise

    from the drive which started weeks ago. The noise seemed to be less as the lamp assembly traveled down the rail, but now it never leaves the pre scan area.

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  • 186 Answers

Honestly it is cheaper to buy a new machine. This is a very common problem withthat model. If you are technically inclined you could try removing the top glass, (not easy) and cleaning all the mirrors as well as the scanner. Many times if the scanner cant find home (because the optics are dirty) it will give you a scanner error message. Also HP has had many issues with this model and the scanner, so you may want to try calling them and see if they will repair it under warranty.
Good luck.
John

Posted on Jan 09, 2008

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HP LaserJet 2840 and the scanner not working it stops suddenly and has some noise it says on the screen error5 I turn it off and again on but still not working, thanks


Scanner 5 error is usually caused by a failed scanner head drive motor. HP does not sell that part by itself, you must buy a new flatbed assembly. Can sometimes be caused by dirty mirrors, check my tips on cleaning the scanner on the 3380 as it is the same procedure.

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Why would my scanner not work on my laser jet 3380 all in one printer?


If you are getting scanner error it is time to clean the scanner assembly.To do so you are going to need proffesion help beacause the scanner can be damaged easy .This error is verry common for the HP all in one printers.If you need any futher help pls replay. Vote if that was helpfull.

Oct 27, 2010 | HP LaserJet 3380 All-In-One Printer

1 Answer

SCANNER BULB IS ALWAYS WARMING UP


Hello,

The "scanner warming up" error is caused by dirty optics in the scanner assembly. You will need to dis-assemble the scanner and clean the mirrors with window cleaner and lint free towels and Q-tips. We have a stap by step walk thru article on our web site at: http://www.ccl-la.com/blog/index.php/hp-laserjet-3330-scanner-warming-up-error/ The repair should take about 30-45 minutes to perform. The repair will require you to dis-assemble the scanner unit so be prepared to do a little work but when finished your printer will work just like new.

I hope this helps, if so please rate our solution.

CCL_Tech
Corporate Computer
www.ccl-la.com

Apr 01, 2010 | HP LaserJet 3380 All-In-One Printer

1 Answer

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clear glass, replace ribbon scanner cable if no result - replace scanner

Aug 24, 2009 | HP LaserJet 3380 All-In-One Printer

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HP laserjet 3380 needs fuser replaced


Unfortunately, the scanner assembly must come off. It's all screws and covers from then on.Try buying a service manual from eBay.

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HP 3380


It needs a scanner assy.

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Not a easy task on one of these, all covers off, doc feeder and scanner have to be disconnected from main pcb and then remove entire assemblys (Entire top of machine ends up sliding back and up/off), then your getting closer to removing fuser..brackets frame off...many screws, if you aint done it, very easy to break.

I broken a few learning but it's the only way to know! There is a Service manual but It is not publicly allowed to distribute it, and to be honest they are harder to understand than the printer... just be logical, patient, gentle, steady, or be smart replace.

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1 Answer

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If you are a MAC user You need to use the cd that came with the printer for mac and then it will work, otherwise it will only print, and the scanner won't work.

Oct 21, 2007 | HP LaserJet 3380 All-In-One Printer

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