Question about HP LaserJet 3380 All-In-One Printer

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Replacing scanner assembly

How do i repalce the scanner the HP 3380

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  • fncarter Apr 10, 2008

    I have a similar problem. At power on the scan mechanism hunts for home

    position until an error is noted on the control panel. There is more noise

    from the drive which started weeks ago. The noise seemed to be less as the lamp assembly traveled down the rail, but now it never leaves the pre scan area.

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  • 186 Answers

Honestly it is cheaper to buy a new machine. This is a very common problem withthat model. If you are technically inclined you could try removing the top glass, (not easy) and cleaning all the mirrors as well as the scanner. Many times if the scanner cant find home (because the optics are dirty) it will give you a scanner error message. Also HP has had many issues with this model and the scanner, so you may want to try calling them and see if they will repair it under warranty.
Good luck.
John

Posted on Jan 09, 2008

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  • 2 Answers

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