Question about HP LaserJet 3380 All-In-One Printer

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Replacing scanner assembly

How do i repalce the scanner the HP 3380

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Re: Replacing scanner assembly

Honestly it is cheaper to buy a new machine. This is a very common problem withthat model. If you are technically inclined you could try removing the top glass, (not easy) and cleaning all the mirrors as well as the scanner. Many times if the scanner cant find home (because the optics are dirty) it will give you a scanner error message. Also HP has had many issues with this model and the scanner, so you may want to try calling them and see if they will repair it under warranty.
Good luck.

Posted on Jan 09, 2008

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If you are getting scanner error it is time to clean the scanner assembly.To do so you are going to need proffesion help beacause the scanner can be damaged easy .This error is verry common for the HP all in one printers.If you need any futher help pls replay. Vote if that was helpfull.

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The "scanner warming up" error is caused by dirty optics in the scanner assembly. You will need to dis-assemble the scanner and clean the mirrors with window cleaner and lint free towels and Q-tips. We have a stap by step walk thru article on our web site at: The repair should take about 30-45 minutes to perform. The repair will require you to dis-assemble the scanner unit so be prepared to do a little work but when finished your printer will work just like new.

I hope this helps, if so please rate our solution.

Corporate Computer

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Not a easy task on one of these, all covers off, doc feeder and scanner have to be disconnected from main pcb and then remove entire assemblys (Entire top of machine ends up sliding back and up/off), then your getting closer to removing fuser..brackets frame off...many screws, if you aint done it, very easy to break.

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