Question about Canon I990 InkJet Photo Printer

5 Answers

Canon S900 The waste ink tank (felt pads) were full. I replaced the pads and went through the sequence to reset the printer. Now the computer error is "printer not responding" and when I turn the printer on the print head carriage goes left to right, then stays on the LEFT side, even when I open the top. The light is blinking two orange then green, repeating sequence. Thanks for your help. David

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  • 12 more comments 
  • Martillo Jan 08, 2008

    Thanks for your comments, but they do not help. As I stated, the light blinks orange twice. The manual states that indicates no paper or paper jam, neither of which is true. Closing the front cover does not get the print head carriage to move to the right.

  • Martillo Jan 08, 2008

    Thanks for your comments, but they do not help. As I stated, the light blinks orange twice. The manual states that indicates no paper or paper jam, neither of which is true. Closing the front cover does not get the print head carriage to move to the right.

  • Martillo Jan 08, 2008

    I am using Windows 2000 Professional.

  • Martillo Jan 08, 2008

    Thanks, but I have been through all that and does not help. The print head carriage always returns to the LEFT and the orange light blinks twice, then green, in continuing sequence.

    The pads were not difficult to install. I was able to reset the printer waste tank counter.

  • Martillo Jan 08, 2008

    Yes, I inserted paper and pushed the resume button. Nothing happens. One problem is that the print head carriage always moves to the LEFT and stays there when the printer is turned on. I think there must be a sequence for resetting the printer head carriage, but that is not in the manual.

  • Martillo Jan 09, 2008

    I downloaded an update for Windows 2000. The computer says ready to print, but the printer head carriage still cyles and then goes to the LEFT and stays there when the printer is turned on.

  • Martillo Jan 09, 2008

    Yes, I am using Canon cartridges. I tried your suggestion of disconnecting power and USB, holding power button for 30 seconds and leaving it off for a few hours. Still the same, printer head moves to the left and stays there.

  • Martillo Jan 09, 2008

    I don't know what a lpt port style cable is, but the computer does detect the printer. I downloaded an upgrade for the Windows 2000.

  • Martillo Jan 09, 2008

    I removed the printer head and then turned the printer on. The printer head holder DID move to the center when I reopened the cover. I reinserted the printer head and the holder moved to the RIGHT, where it belongs. But the lights are still blinking 2 orange and green, in continuing sequence.
    Canon manual on the website says:

    "Two flashes: Out of paper, paper jam or paper feed error
    Replace the paper correctly and press the RESUME/CANCEL button.
    If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL
    button."

    I have removed the paper, reinserted it in the paper feed holder, and pressed the RESUME/CANCEL button, but the lights do not change.


    I have an error message on the computer "printer not responding" when I try to print or clean the printer heads.

    BTY, I think the advice given on various websites on how to replace or clean the waste ink tank felts are incorrect when they state that it is not necessary to remove the printer head holder. I now know it is necessary in order to reset the printer head holder to its proper location.

    McIndia, your suggestion to remove the ink cartridges did not work, but it lead me to remove the printer head; which did reprogram the printer head holder to the correct position.

  • Martillo Jan 09, 2008

    As previously stated, I am using Windows 2000 Professional. I have already downloaded updates. The printer was working before I replaced the waste ink tank felt pads. At this time the error message is "printer not responding" and the orange ligts on the printer blink twice and then green, in repeating sequence. I don't know what a "big lpt prt style cable" is. I am using a USB cable that came with the printer.

  • Martillo Jan 11, 2008

    The computer does recognize the printer and on the control panel it states "printer ready." But when I try to print, it says "printer not responding." The lights continue to blink 2 orange and then green, in repeating sequence. Pushing the resume button does not work. There is paper in the feed tray and no paper jam.

  • Martillo Jan 11, 2008

    The computer does recognize the printer and on the control panel it states "printer ready." But when I try to print, it says "printer not responding." The lights continue to blink 2 orange and then green, in repeating sequence. Pushing the resume button does not work. There is paper in the feed tray and no paper jam.

  • Martillo Jan 12, 2008

    McIndia

    I did all the above except reinstall the soft ware on the computer. Since the printer worked before changing the waste ink pads, I don't see how reinstalling the software could help.

    The printer has never automaticly print the alignment page when a new tank is installed, and I don't believe the S900 is designed to do that.

    You are mistaken as to the proper position of the printer head. It is supposed to be on the right side, except when the lid is open. By removing the printer head, I was able to get the printer to reprogram to the correct position, on the right.

    But the lights still flash orange twice then green in continuing sequence. I know the manual states "if this does not solve the problem then the printer needs a repair."
    That is the reason I am asking FixYa what the repair is.

  • mmg510 Jan 20, 2009

    I need a disk to program my printer Canon S900 to my computer

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Category : Printer does not respond, or operate Description : The print head holder does not move to the center
Close the front cover, and check the power lamp indication status (blinking or lighting). List of power lamp indications Blinks in green After lighting in green, blinks in orange 2 or more times Lights in orange Blinks alternately in green and orange, 1 time each this is the option i got on the canon website for printer head not moving to the center. but the light indication given does not match with these options.
It is better for you to go to the above link and see what options suite your problem and follow the instruction given by the manufacturer.

the link is :http://www.canon-asia.com/index.jsp?fuseaction=support&prod_type=bj&country=IN.

select your model (i990) then step by step troubleshooting. follow the online instructions.

Posted on Jan 08, 2008

  • 6 more comments 
  • M Karthikeyan
    M Karthikeyan Jan 08, 2008

    Did you insert paper for the alignment print out.

  • M Karthikeyan
    M Karthikeyan Jan 08, 2008

    if not just insert paper and press the resume button the printer is waitng for paper insertion.

  • M Karthikeyan
    M Karthikeyan Jan 08, 2008

    if you have done it already.

    1) With your printer in power on



    2) Remove your ink cartridges



    3) Close the lid



    4) Switch off the main power switch to the printer (not the power button on the printer) or just unplug the power cord from the printer with the printer power on



    5) Now switch of the mains power



    6) Connect the power cord to the printer



    7) Switch on the main power and the power button on the printer



    8) Wait till the light comes up after blinking



    9) Now open the lid, and install your ink tanks correctly as per specification



    10) Now close the lid.



    Kindly POST back with your results.

  • M Karthikeyan
    M Karthikeyan Jan 08, 2008

    The solution i gave last try it out. If everything goes on correctly as per the procedure. then your printer head movement will be corrected automatically.

  • M Karthikeyan
    M Karthikeyan Jan 08, 2008

    That's all i have for you now, If i turn up with other solution, i will definitely post, If the last solution work out , Kindly don't forget to rate me.

  • M Karthikeyan
    M Karthikeyan Jan 09, 2008

    Mr Martillo have you tried my solution



    Kindly POST back with your results.

  • M Karthikeyan
    M Karthikeyan Jan 09, 2008

    I dont think that a windows 2000 update would solve the prob, because the printer was working good without the update, only after the pads were replaced you encountered this problem.

  • M Karthikeyan
    M Karthikeyan Jan 10, 2008

    The advice given on the canon website for two orange blinks and then one green blink alternate in continous sequence is " Remove the power cord and plug it back." "if this does not solve the problem then the printer needs a repair."



    The idea of my solution is like say you were changing the ink tanks, the power is cut, then when the power comes back the printer is supposed to re align itself from whatever position it was earlier before the power cut. Hence when our printer header is mis placed or not in the correct position it is supposed to realign itself to the correct position.



    then it asks for the ink tank, which is not present, when the tanks are replaced the printer is now ready to work.

    that the idea behind my solution, making the printer think there was a power cut, when changing the tanks so the printer realigns itself when power is back.



    Usually the print head does not come to the center, unless you open the lid, once the printer is ready the print head is usually to the left side, if you have a software installed for the printer it will have the option for cleaning the ink tank nozzles, why dont you try that and see if the printer head holder moves to the right side because the cleaning is done on the right side.



    more over when you install a new ink tank, the printer is designed to print a alignment page once you turn the power on. this is automatic, only when the alignment page is done the printer come to normal, otherwise it keeps asking for paper.



    if you experenced a jam during the alignment print, just press the cancel / resume button. and the paper will be ejected out, then you should once again feed paper for the alignment page to be printed, only then the printer comes to normal functioning.



    I think you are having this problem, and not the printer head moving to the right side.

    Try this unplug your printer from the system usb. uninstall the printer driver software, shut down your system, also remove the printer ink tank and the printer head from the printer, and install as per the manual for installing a new printer.



    1) prepare the printer without the print head holder and ink tanks

    2) connect the printer to the system (connect the printer to the upper usb port on the printer)

    3) Power on the printer

    4) install the printer head

    5) install the ink tanks

    6) power on the system

    7) install the driver software from the cd

    8) carry out the alignment process ( page 12 on the pdf manual)

    9) restart your system.

    GOOD luck!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Kindly POST back with your results.

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Dear McIndia,
Your solution for powering down and reinstalling the print cartridges did the trick. My printer is no longer flashing orange 2 times and is now printing.
Thanks a bunch!
Pete

Posted on Apr 23, 2009

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  • 159 Answers

From the description it sounds like something is 'telling' the software that paper is jammed (somewhere) .. the fact that the print head moved 'out of the way' to the left suggests that it's trying to get you to remove the jammed paper from the RIGHT hand side ...

At a guess, replacing the waste ink pad has resulted in 'something' being reassembled out of alighment (hence the 'paper jam' detect) .. it's hard to say what .. perhaps some 'sensor', near the right hand side of the guide bar ???

Posted on Mar 22, 2008

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  • 1,067 Answers

Are uusing xp vista with this printer ? or xp home

Posted on Jan 08, 2008

  • 3 more comments 
  • nick helpap
    nick helpap Jan 08, 2008

    LIKE I SAID ARE UUSING VISTA ON THIS ???? OR XP PLEASE TELL ME

  • nick helpap
    nick helpap Jan 08, 2008

    IF ITS VISTA I HAD SAME ISSUE

  • nick helpap
    nick helpap Jan 08, 2008

    also hows the usb cable to it bad old ?

  • nick helpap
    nick helpap Jan 08, 2008

    ok even older have u cheaked the website on new driver updates for windows 2000 ? later on i would upgrade to least xp pro but for now unplug the unit from wall and usb cable then bakc in wall then plug back in usb cable does usb cable dettect it ok

  • nick helpap
    nick helpap Jan 08, 2008

    or are uusing a big lpt port style cable ?

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  • 1,944 Answers

Hi,

Try this:

The waste-ink counter for the BJ F900, F890, F700, F500, S900, S820, S750 and S520 are all reset in the same manner.

Turn off the printer.

Press and hold the RESUME button, then press and hold the POWER button.

Release the RESUME button, then press and release the RESUME button two more times in succession. (youre still holding the POWER button during this). The printer mechanics will move momentarily.

You are now in Service mode.

Pressing the RESUME key will select a function; for example, pressing RESUME 4 times will select the clear waste ink counter function. The lamp will alternate color with each key press.

1. service/factory test printout, including ink sensor check
2. EEPROM info printout
3. EEPROM initialization
4. Clear the waste-ink counter
5. Printer model setting. (more selections beyond this- leave this alone)

After selecting mode, press the POWER button to commit the change, and return to the top of the function selection menu. Pressing the POWER button again turns off the printer for a restart.

If you have a defective printer head, your power lamp may flash during the service mode key-in, and info printouts may not work. In this case, clearing the waste-ink counter may not fix your problem.

Posted on Jan 08, 2008

  • 7 more comments 
  • Damen Wong
    Damen Wong Jan 08, 2008

    Also, make sure you installed the pads properly.

  • Damen Wong
    Damen Wong Jan 08, 2008

    Let me know how it goes.

  • Damen Wong
    Damen Wong Jan 08, 2008

    Question...are you using original cartridges?



    Also, try disconnecting the printer from everything (power and USB), hold the power button for 30 seconds and then leave it for a few hours disconnected. Then reconnect and see if the printer works.

  • Damen Wong
    Damen Wong Jan 09, 2008

    Do you see your printer in the Windows device manager?

  • Damen Wong
    Damen Wong Jan 09, 2008

    Is the printer now working properly?

  • Damen Wong
    Damen Wong Jan 09, 2008

    Ok, does your printer show up in the device manager?

  • Damen Wong
    Damen Wong Jan 09, 2008

    LPT are those old parallel ports that printers used to use.

  • Damen Wong
    Damen Wong Jan 12, 2008

    Sayt, is it possible for you to try the printer on another computer? This way we will know if the problem is with the computer or the printer,

  • Damen Wong
    Damen Wong Jan 12, 2008

    This malfunction is probably related to the print head, Print head stepper motor or the Stabilizer bar.

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Waste ink absorber full--where do I get it serviced? or, can I do anything?


I sent you a solution

here it is again

let me know if you require anyhthing else

Reporting solution by daweed:
"WASTE TANK ALMOST FULL or FULL ERROR MESSAGE PROBLEM
This is true with many Canon Ink Jet Printers: Eventually, you'll get an error message "Waste Ink Tank Almost Full, Contact Your Canon Repair Center". Canon is totally sly about this, and is actually a pretty ridiculous design flaw that they should be ashamed of- planned obsolescence. Anyway, don't let this problem discourage buying an otherwise fantastic Canon printer.
This problem will also be indicated by flashing orange lights on your printer. Different flashes for different models.
LOOK IN YOUR PRINTER MANUAL TO KNOW WHAT NUMBER OF FLASHES INDICATE. In any case, your computer printer software will also tell you exactly what is going on.
You need to do this after you get the WASTE TANK ALMOST FULL message and the printer continues to work, but BEFORE the WASTE TANK FULL message and the printer completely stops. I think. ;-)
Here's the fix:
The waste ink take is actually just a felt pad that sits under the printer mechanism inside the case and absorbs the ink from your cleanings. From what I gather, its both a time consuming and expensive proposition to take to Canon to fix. And they won't tell people how to do it themselves. Well, I WILL. And this works.
Remember of course, you've got to cycle the cleaning process a huge amount of times to get this to occur.
But when it does, there is a fix-it-yourself solution that is both safe and effective for the printer, and free. You have to be slightly mechanical to do this. If you get this message and you've never used a screwdriver and are all thumbs, well, Canon gotcha. But give it a shot even then, or give it to someone halfway coordinated to do this for you.
You may RESET the printer code first if you like or do it after you clean the pad
In some cases you may need to REMOVE THE PRINT HEAD FIRST or the reset code will not work. This was true of the S900 and i960 so, remove the print head first before doing this reset.
This is the correct code for the S and I (like i960) series of printers. (M series below this)
1) Power off printer
2) Hold RESUME button then press and hold POWER. (The beeper MAY sound once, or may not depending on your model.)
3) Hold POWER and Release RESUME.
4) Press RESUME twice then release both POWER and RESUME buttons.
5) When the indicator lights steady, press RESUME 4 times (for the S900, 3 times for the 8200 apparently).
6) Press power to set data.
7) Print away!
For other codes for other printers and more info go here to this big forum (but try the above first) Fix Your Own Printer Generally many of Canon's models use exactly this same code, the i models use the same code, all the s models use the same code.
I did this and it works fine! No more error messages and so..."

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WASTE TANK ALMOST FULL ERROR MESSAGE PROBLEM
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The waste ink take is actually just a felt pad that sits under the printer mechanism inside the case and absorbs the ink from your cleanings. From what I gather, its both a time consuming and expensive proposition to take to Canon to fix. And they won't tell people how to do it themselves. Well, I WILL. And this works.
Remember of course, you've got to cycle the cleaning process a huge amount of times to get this to occur.
But when it does, there is a fix-it-yourself solution that is both safe and effective for the printer, and free. You have to be slightly mechanical to do this. If you get this message and you've never used a screwdriver and are all thumbs, well, Canon gotcha. But give it a shot even then, or give it to someone halfway coordinated to do this for you.
1) Figure out how to open the printer by removing the side and inside top plastic panels. Just look at the thing and use your brain. Its all pressure clipped in place, no screws (at least on the S900 and similar models, probably still the same on this years models.) Look for slots and triangles on the 960.
2) No need to remove the ink cartridges in this process- so don't. The mechanism is held down in place in the case by two screws at the very bottom on the outside bottom of the metal chassis inside. Remove these screws then lift up the mechanism. It should lift out fairly easily, but remain attached by wires-- just place it on the top edge of the case.
3) You'll see the blackened (from waste ink) felt pads on the bottom. WEAR GLOVES-- this is skin indelible ink, the only thing that will get it off your hands is CLOROX. Period. There are two skinny pads that sit on top of a larger pad. Note how they fit together.
4) Lift the pads out and rinse out thorough in a sink until very little or no ink comes out. There's no need to use chemical or soap cleaners, just use plain water from the tap and the spray nozzle. Keep rinsing and squeezing the pads, but don't twist them like a towel, squeeze and fold in half however to really get the ink out.
Lay flat in the sun for a few hours to dry. Use a hairdryer to get the last bit of moisture out then replace in the printer, and put everything back together.
5) RESET the printer electronics, so you won't get the stupid "waste ink tank full" message any more. Do an online web search if this doesn't work for your model, although this works (or slight variations0 for many, including the 8200, the S800, and S900 series. Two main buttons on the top of the printer- Power and the Resume:
1) Power off printer
2) Hold RESUME button then press and hold POWER. (The beeper MAY sound once, or may not depending on your model.)
3) Hold POWER and Release RESUME.
4) Press RESUME twice then release both POWER and RESUME buttons.
5) When the indicator lights steady, press RESUME 4 times (for the S900, 3 times for the 8200 apparently).
6) Press power to set data.
7) Print away!

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Waste Ink Absorber full - Canon Pixma


Reporting solution by daweed:
"WASTE TANK ALMOST FULL or FULL ERROR MESSAGE PROBLEM
This is true with many Canon Ink Jet Printers: Eventually, you'll get an error message "Waste Ink Tank Almost Full, Contact Your Canon Repair Center". Canon is totally sly about this, and is actually a pretty ridiculous design flaw that they should be ashamed of- planned obsolescence. Anyway, don't let this problem discourage buying an otherwise fantastic Canon printer.
This problem will also be indicated by flashing orange lights on your printer. Different flashes for different models.
LOOK IN YOUR PRINTER MANUAL TO KNOW WHAT NUMBER OF FLASHES INDICATE. In any case, your computer printer software will also tell you exactly what is going on.
You need to do this after you get the WASTE TANK ALMOST FULL message and the printer continues to work, but BEFORE the WASTE TANK FULL message and the printer completely stops. I think. ;-)
Here's the fix:
The waste ink take is actually just a felt pad that sits under the printer mechanism inside the case and absorbs the ink from your cleanings. From what I gather, its both a time consuming and expensive proposition to take to Canon to fix. And they won't tell people how to do it themselves. Well, I WILL. And this works.
Remember of course, you've got to cycle the cleaning process a huge amount of times to get this to occur.
But when it does, there is a fix-it-yourself solution that is both safe and effective for the printer, and free. You have to be slightly mechanical to do this. If you get this message and you've never used a screwdriver and are all thumbs, well, Canon gotcha. But give it a shot even then, or give it to someone halfway coordinated to do this for you.
You may RESET the printer code first if you like or do it after you clean the pad
In some cases you may need to REMOVE THE PRINT HEAD FIRST or the reset code will not work. This was true of the S900 and i960 so, remove the print head first before doing this reset.
This is the correct code for the S and I (like i960) series of printers. (M series below this)
1) Power off printer
2) Hold RESUME button then press and hold POWER. (The beeper MAY sound once, or may not depending on your model.)
3) Hold POWER and Release RESUME.
4) Press RESUME twice then release both POWER and RESUME buttons.
5) When the indicator lights steady, press RESUME 4 times (for the S900, 3 times for the 8200 apparently).
6) Press power to set data.
7) Print away!
For other codes for other printers and more info go here to this big forum (but try the above first) Fix Your Own Printer Generally many of Canon's models use exactly this same code, the i models use the same code, all the s models use the same code.
I did this and it works fine! No more error messages and so..."

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1 Answer

Waste tank full


Inkjet pads are between the printer chassis and the bottom of the printer case. Typically a large felt pad.
My Canon i9100 has eight orange flashes and indicates on screen "waste ink tank is full". After opening up mine I found this to be false, only one third soiled. This then leads me to believe the i9100 has a timer to go off after a preset number of hours.

Anyone know how to reset the "full waste ink tank" error?

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