Question about HP J3680 Officejet All In One Printer

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I am unable to print postage stamps. The labels I presently have jams while trying to print.

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Hi,

The several reason for paper getting jammed are as follows:

•Placing too much paper in the document feeder tray.
•Using paper that is too thick or too thin for the HP All-in-One.
•Trying to add paper to the document feeder tray while the HP All-in-One is feeding pages.

I think, the second reason must be the apt for you, as you load labels which are thicker than the normal paper , it gets jammed....So if you were trying the Automatic document feeder. try using the manual feeder for using the labels

If the paper still jams after feeding through manual feeder, it may be due to several reasons they are as follows:

Step one: Check for and remove any loose paper stuck in the paper tray. Remove any loose paper from the input tray.
CAUTION: Do not remove jammed paper at this stage.

Step two: Clear jam from the back of all-in-one

Follow the steps below to clear paper jam from the rear of all-in-one.
1.Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
Figure 1: Pressing the left side tab to release the rear door

I am unable to print - 01db12a.jpg
2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
3.Replace the rear door. Gently push the door forward until it snaps into place.
4.Press OK to continue the current job.

Step three: Clear the jam from the automatic document feeder (ADF)
Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF)
1.Lift the cover of the automatic document feeder.
Figure 2: Lifting the cover of the ADF

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2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

3.Close the cover of the automatic document feeder (ADF).

Please leave me comment, if you need further assistance
Thanks for using FixYa!
Rnj VINODKUMAR

Posted on Nov 13, 2009

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