The power cord has jumped the cord rewinder reel and is stuck. I have removed 4 screws on the top of the vac (inside the bag cover door) but the unit will not come apart to gain access to the reel. Any sugestions? It is a hoover canister Vac. model S1361
You have to pop the grey button off for the cord rewind. There is one more screw under there. You have to be very careful, because you can break one of the tabs that hold the button on. In fact, it is almost a garuntee. There are three tabs that stick off the button that hold it in place on the orange hood. There's a long tab about 3/4 inch long on the inside corner of the button you need to be careful of. Good luck!
I had the same problem and was able to fix it with your suggestions. I would add when you attempt to remove the grey button, I had the most success (I had to do it twice) by prying the side of the button farthest from the long tab. That is the end of the button closest to the top of the machine. Also be careful that the wind up reel is correctly reinstalled with the lever on the reel directly aligned with the grey button so it can press it to rewind the reel. I found one of the wires to the reel very lose and had to tighten the spade female connector end so it would fit tightly. Also, remember to install the black rubber gasket around the bag opening before tightening the four screws around that areal
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You should take it to a vacuum repair shop. You are most likely not going to be able to repair the rewinder yourself and may get a nasty surprise if the spring pops out in your face. Access is with 4 screws ( depending on the model ) ; 2 under the bag housing lid, and the other 2 at the rear corners , under the rewind pedal or inside the power tool caddy.
your exactly right. there is probably 2 or 3 screws your missing there.
now getting to these screws is easy. If you haven't already, remove the top filter and the bag door lid.
Assuming you have taken the screw out holding the black control panel out already... you want to remove the black panel with your on/off switch and the cord rewind. Once you have the panel off there are a couple of screws there that are holding you back. once removed, you should have full access to the underneath with the motor and cord rewinder there.
It is actually simple when I tell you, Here we go...
First, open the lid and take the bag, and hepa filter out of the machine.
With a slot screwdriver, pry the hinges of the bag door out a little and take the bag door off.
You should see one screw holding the black black panel, remove that. When that is out, you can pull the black panel off. It will give a little resistance to you, do not be afraid of breaking it, it will come off.
Next you will see 4 or 5 screws down the holes there, remove all of them and the final remaining red piece will come off. When you pull this off, it will have both the cord rewinder and the motor assembly attached to it. It will be heavy becasue of the motor. Before you pull out the cord rewinder, just have a look at it closely and you may be able to just fix it without removing anything else.
There are two keys holding the body together, underneath the bumpers on the side of the vac. With the bag door open these keys when gripped with pliers will slide forward to release the body panels.
Before opening the vac, gently push the cord back inside the housing. 2 possibilities: If the spool rotates and allows the cord to push in , the body must be disassembled, and the cord winder removed and the spring reloaded. This is tricky work. you will need to wind the entire cord onto the spool, then load 3.5 rotations onto the coil spring for tensioning, then reassemble. It's a bit like working on a land mine of you're new at it. Wear safety glasses.
BUT if the spool is locked from the outside and the cord wont push in or pull out, a fine , long blade screwdriver can be inserted diagonal to the body through the cord slot and with luck you can lift a cog of the spool releasing tension and the rewind will work. try that first , but be gentle . You must release the cord spool allowing a a dog ear catch cog to release inside by gently lifting upwards. Post back to say how you made out, Or look for an AERUS Electrolux service shop.
The cord winder on these is spring loaded and has cog which is meant to lock with every full rotation of the spool the cord winds onto. It is tricky to work on. Try pulling a bit more slowly and see if the rewind will stop. The back housing on top of the vac needs to be removed to access the rewind. The housing snaps into place at the back corners, generally must be carefully pried and popped off by someone familiar with the vac. Some models may also have 2 screws under the lid in the bag area.
I had the same problem with my Hoover s3639. The cord rewinder started squeaking, and retracted less and less of the cord each time, until it finally stopped retracting the cord at all. Here is what I did. I hope it will work for you as well. Open the covered tool storage and remove the tools. You should see three screws. Unscrew the screws. Remove the cover. You should see the motor for the vacuum and the cord rewinder. Between the vacuum motor and the white wheel where the cord is, you should see two brass wheels that turn into each other in order to operate the cord rewinder. Spray a small amount WD-40 between the two brass wheels. This should solve your problem.
it sounds like the spring on the cord reel let go. difficult to reinstall. it may have been broken already and that is why it came off. it is rather meticulous trying to work on a cord reel. many can't be disassembled without breaking
Depending on which model you have, take the bag door or lid off by pushing it back and it will unhook and come off, there are 4 screws that hold the cover on over the where the cord rewind button is, take that cover off and you can get to the cord reel.
GET TO THE REEL AS FOLLOWS: (BEFORE YOU START, BE SURE TO UNPLUG THE DIMENSION FROM THE OUTLET) 1). TURN VACUUM OVER AND USE A FLAT-BLADE SCREWDRIVER TO WEDGE/SLIDE THE WHEELS OFF (PUT THE SCREWDRIVER BLADE BETWEEN THE LITTLE BLACK WHEEL BRACKET PIECE AND THE GREY CHASSIS OF THE VACUUM AND SLIDE/WIGGLE THE WHEELS OFF); 2). THE 2 DEEP HOLES AT THE TOP OF EACH WHEEL RECESS LEAD TO 1-1/2" LONG PHILLIPS SCREWS >> UNSCREW THEM; 3). AFTER REMOVING ALL 4 SCREWS, YOU SHOULD BE ABLE TO EASILY LIFT OFF THE TOP OF THE REEL/MOTOR COMPARTMENT. 4). CAREFULLY LIFT AND ROTATE THE CONTROL PANEL TO THE SIDE. 5). THE REEL IS NOW IN PLAIN SIGHT. 6). I’M STILL TRYING TO FIGURE-OUT HOW TO SAFELY ACCESS THE GUTS OF THE REEL MYSELF. I HAVE A PROBLEM WITH INTERMITTENT VACUUM POWER AND ALSO WITH WEAK CORD RETRACTION. ANYWAY, GOOD LUCK TO YOU !!!