Question about Creative Labs Zen Digital Media Player

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Creative zen crash

Got a new player 1 wk ago. Went to sleep last night...all good. Woke up this morning, screen blank, all controls frozen, cant turn it off or on! Whats going on? If I reset it, do I lose all my music?

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Re: creative zen crash

The zen man need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

You don't loose all your music if you reset it.

refer to and look up info on your model to see if anyone else has your issue.

if it is totally busted your player is still under warranty

Posted on Jan 08, 2008

Re: creative zen crash

OK... iv tried reseting it but it completly crashed no blue light on and when i plug it into my computer if says unknown item???

Posted on May 11, 2008

Re: creative zen crash

Yeah, all you gotta do is press the reset button.

Thanks for the advice dude.

Posted on May 04, 2008

Re: creative zen crash

Thanks a bunch, Stonebraker, i was shirting my self about loosing all my songs, but it's all good, cheers!


Posted on Jan 23, 2008

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