Question about Toshiba DKT-2010 Corded Phone

1 Answer

Cross ring tone from other line

DKT 2010 toshiba :Cross ring- When we are on line speaking with a caller one of the other lines rings and we also hear it on the line we are talking. Only from our side, other caller on our line does not hear it. Is this a setting to change?

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  • jared30 Jun 23, 2008

    I have the Toshiba DKT-2010-SD. When the phone system is set to night ring, the phone will ring directly in my handset if I am on the line. This has just recently started happening.

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1 Answer

That problem is related to cross talk on the line, it is a difficult problem to solve, it could be cause by either the lines in the telephone system or even on the lines entering in the building. What some times happens to cause this is that somewhere on the line which is just a pair of cables, could be some water. If there is water connecting on two lines potentially, they could leak in to one another. You should make a service call with your telco company and have them put their ****-set on the lines at the demark to see if the cross talk happens there, if so than the responsibility is on the provider. If not it could be your telco responsibility. You should try and find out exactly what line the cross talk is happening on aswell.

I hope that helps.

Posted on Mar 31, 2008

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Hi Melissa,

 

The phone system (cpu, Brains, Switch) is set for auto answer on your Ext. Either power was lost, programming changed or something along those lines. It is global, so if a call "rings" @ your phone, (any call) you can just lift the receiver and speak.

 

It sounds like the associated phone lines ringing in "lost" memory of your extension. Therefore it must be programmed or in the case of a toshiba system it has a software "glitch or bug". usually due to "I don't know". So I usually find a change was done to ringing by the vendor or just power loss to the system.

there are a million variables because it was manufactured in asia usually. I would need some more info. to be sure. I can tell you it is NOT your phone. try to reset the phone by unplugging for a minute , if no luck you will need the vendor to reset your Ext. with a laptop or do it yourself with the codes from the main or switchboard ext. I am sure I can give you the info to do this and make it ring again, but you are best off calling the dealer in case fat fingers get wild . you could do much harm by trying by one wrong entry and it is what I call Jinglish ( Japanese English or bad translation) in the manual. $80 or so is worth it , mostly if someone was out to change stuff while you where gone.

 

Or jus unplug the phone system and wait 1 minute before plugging it back in,  that will reset the system kind of like rebooting windows and forcing it to re - load the system.

 

Good luck, let me know.

 

 

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