Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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Fails to deliver water and shampoo when trigger depressed

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Hi, tip the vac on its back then look under the front where the water comes out, you will see 5 or 6 little round holes now the chances are these holes are blocked so get something long like a pin and poke these holes through you should find they are blocked with detergent that has turned to gel.
If after unblocking these holes it still dont work then you need to start thinking about following the pipe that runs to them little holes and clean these pipes out, you will find a blockage of detergent somewhere along the way.

Let me know how you get on or if you need further assistance ok

Posted on Nov 13, 2009

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Does the hose and attachments spray? If not, it is probably the pump. If its only the floor cleaner that doesn't spray, either the pump has lost prime or there is a clogged line inside the machine.

If you are so inclined, take it apart and clear the fluid tubes. If you do, make sure you take pictures or lots of notes or mark things or some combination so you know where it goes when you put it back together.

Posted on Nov 18, 2009

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1 Answer

Won't dispense shampoo......cleaned it and clear water is fine. No shampoo soap dispensed?????


check the linkage between the dispense trigger assembly and the actual shampoo valve

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What is the best way to unclog the tubing from the shampoo container to the water supply. My machine, I thought, was working well! Then I realized I did not see movement in tank of shampoo and the carpet...


the machine has to run for few minutes in the parked postion to heat the water or it will not dispense, for one for twoif you turn the heat off and add hot water to the tank instead it will bypass the heating and work in the meantime best way to unclog after following these steps is there is an airlock in tline turn heat off in parked position and motor on hold the trigger down for about 15 to 20 seconds release and turn off, then in parked position (locked) upright pull trigger and hold then turn on power you then will have ceased the airlock if you want to clean the unit after trying this baking soda and apple cider vinegar is best, drop the handle to ground pull the tank out and loof for the round area that the tank plug goes into take a push pin and poke the holes, then dump the baking soda and vinegar that is mixed from a cup by a few drops to sizzle in there, lift and lock and turn on holding the trigger and there ya go, have fun

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A friend loaned me her Bissell Proheat Turbo carpet cleaner and I don't know how to use it - any help?


I like these cleaners.

First vacuum your carpet very thoroughly.

Depress the lever to tilt back the handle.
Grab the tank from the base. Remove the lid.
Fill the bladder with hot tap water. Replace the lid, and place tank back into the base. Put the handle back upright until it locks into place.
Take the soap container on the side and fill it with the Bissel soap solution. Place your dial on floor cleaner, and select either soap or heavy traffic.
Turn on the machine and the heater. Take your machine to the far end of the room and depress the handle put the machine in the corner depress the trigger and you will see a little spinning thing on the machine starting to spin - this means that the solution is blending and the spray is wetting the carpet. Pull the machine slowly back towards you about three feet and then let go of the trigger and pull the machine a couple more inches. When you stop the trigger will release. Push the machine forward and repeat the pull pass this time without depressing the trigger. For the next pass - overlap each and every pass (I do each pass at the half way point). Do this along the back wall. When you depress the trigger and that spinning dial does not spin - you are either out of water or out of soap. Go over the entire room with this technique.
Now this next step is VERY important. You have to do the whole room process AGAIN - this time with NO SOAP. I have used these machines for years and trust me - if you don't go over it again - your carpet will be a magnet for dirt. This time empty out your soap cup and rinse it out and refill it with WHITE VINEGAR. Again fill your tank with hot water. Re-do the entire room as if you are shampooing the carpet.

Let the carpet dry overnight - the next morning I would recommend applying scotchguard carpet protector (you can get the cans at H.D. or Lowes. Yes the Bissell solution has scotchguard, BUT when I apply the scotchguard again - the carpet stays so much cleaner so much longer.

Do it right the first time and don't cut corners and you will have the cleanest carpet on the block. It's a long process to do it right, but the end result is worth it.

OR if you want to save money and use something more environmentally friendly - fill with white vinegar. This will work just as good and leave your carpet less sticky from the soap and your carpet will stay cleaner longer.

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1 Answer

Constsntly applys water even when shut off/ not running took apart handle I believe trigger is broken


Hi there SmartAlec from NelsonVacuums.com.au here. The trigger definately could be broken but before you take it to a repairer i would really thouroughly clean any little foam filters and rubber seals you can find. I do a lot of work on the Vax range of machines (very similar) and 90% of the time it is the filters and/or the seals once they get a build up of shampoo on them they no longer seal properly but once removed and rinsed thoroughly they work again. Rinsing the machine through with clean water after a shampoo job will help this not happen again.
Hope this helps
Happy Vacuuming! :)

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1 Answer

Bissell steam cleaner will not spray shampoo


My Bissell stops releasing shampoo when the handle is lacked upright, when there is no water in the tank (the most common cause of this issue), or when water is not flowing through the machine because the sprayers are clogged.

Make sure the shampoo container grommet is releasing properly when you press the trigger. To check this, remove the shampoo tank from the Bissell, stand over a sink, and use a finger to push up inside the grommet on the shampoo container, the part of it that mates with the rest of the Bissell. Shampoo should dribble out when you do this. If it won't, the grommet may be clogged.

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1 Answer

Water and shampoo run out with the trigger in the off position


From your description, you have a problem with your one of the solenoids that may be stuck open. this would require a shop repair.

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2 Answers

Why won't our Hoover Floor mate deliver water for cleaning?


After reading postings I created my own solution. I took a 1.5cm (approximate length) flush head finishing screw and screwed it into the button contact of the white memebrane and adjusted it to the necessary heigth to make the rod depress at the corrrect depth. My initial placement was too high and I had a continuos flow of water, but was able to fine tune. Also note the head of the screw I used was a similar circumference of the nob of the white membrane.

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2 Answers

Cleaner Solution Not Dispensing On Bissell 9200 Pro Heat Cleaner


I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.

If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.

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Shampoo /cleaning agent


Could be the cap and valve at the bottom of the detergent bottle may need to be replaced. Is the water spraying out ok? If it is, then I would suspect the detergent bottle.

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2 Answers

Plugged water line?


The trigger in the handle is clipped into two plastic snaps. When the trigger is pressed, the trigger pivots in these snaps and the pressure is transmitted through a rod connected to the trigger down to a valve located under the water tank. If the machine has been carried by the top handle insead of the carry handle that is incorporated into the water tank, the extra stress on the trigger will break off the snaps and the trigger will not function properly. Take the water tank off the machine and press the trigger. Observe the valve below the tank support and see if the rod is pressing down on it.
You might also check the hoses that come down the handle where they turn at the bottom of the tank. Sometimes they kink there and this will restrict water flow.
If you have been using the wrong shampoo, that is shampoo not designed for hot water extractors, it is possible for it to congeal in the lines and plug them.

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