Black ink line on back of paper

Mar 26, 2008

-   i too have the same problem
the ink is pretty wet on the back & is becoming unusable now.
great printer but it'll have to go if i can't sort this out
tried the cleaning, deep cleaning, print head alignment, bottom plate cleaning, clean paper feed rollers and I've had a cotton bud to manually clean the insides. But makes no difference
it seems to be coming from the Black PGBK5 cartridge, so i replaced it with an old empty one but no difference.
didn't understand the advice given on 23/2 by leo
can leo or someone else perhaps explain what to do?
-   martynho

Feb 28, 2008

-   I have the same problem :-(-   Guest

Jan 21, 2008

-   the same problem is now appearing on 3 computers from a work group-   yoronu

Jan 11, 2008

-   I too have the same thick black line on the back of the paper. I tried to open the printer, since it looks like some ink-saturated sponge that needs to be cleaned. But . . I dindn't succeed in removing the top of the printer, and so I wasn't able to discover any sponge through the existing openings.
Please help!-   Dutch boy