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Randomly turns screen white have to shut off phone and turn back on to get rid of screen

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Fone turning off randomly . had back off but no joy


Hold down volume down + power at the same time for 30 seconds... that should reset it without losing your data.

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Your screen might be going bad. Try plugging an another monitor and see if it works or has the same problem. If the other monitor works, it's definitely your screen is bad. If the other monitor fails and does the same thing, then the video card in the computer is bad.

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Motorola w385 turns off on its own


check the memory on your phone. if your screen turns white and than automatically shuts off. sounds like you may not have enough memory available to open your pictures. go to menu than my content>options>check memory. this should tell you how much memory you have available. if you are zero memory available, you may have to contact motorola or your carrier to reset your phone, which you will lose all your contact information and photos. good luck!!

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Phone shuts off and doesnt load all the way when you turn it on


the phone has multiple problems already, it has a software issue, you need to have the phone evaluated by a technician.

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please rate solution. thanks.

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Screen problems


This might be a loose connector on the top of phone. What you want to do is open up the top section of the phone, there are four screws. once you remove the top cover there are two connectors, one that comes from the camera and the other comes from the keypad. gently remove this one (upwards) and clean with IPA (alcohol) and a brush. let dry and re-install making sure it connects securely.

Good luck

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Phone doesn't turn on, randomly shuts off


The same thing is happening to me and I didnt drop my phone at all... and this is the replacement phone from my insurance that I just got 2 weeks ago... My old razor would blank screen and I didn't do anything to that one either... I think they're just crappy phones now.

Oct 24, 2007 | Motorola Mobility RAZR V3

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