Question about Dell 942 All-In-One InkJet Printer

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Dell 942 AIO printer won't recognise black cartridge:

Dell 942 printer won't recognise black cartridge: "install lh cartridge" I have just replaced the cartridge with a new (probably remanufactured) cartridge. I think it had a different error message prior, can't remember. Have now pulled them both out and put them back in, and it wouldn't recognise either. Powered printer off, disconnected power brick, cleaned print heads and cartridge with cleaning fluid. Now recognises colour cartridge again, but not black.. I have read elsewhere that dell printers possibly do not like remanufactured cartridges. Have been running with refilling original cartridge for the last 6-8 months. Was also told at one stage that there is something you can do to fool the printer into recognising home refilled cartridges - is there something which can be done to make it recognise a remanufactured cart??

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I think you purchased a black cartridge with bad electronics. Basically your cartridge can't communicate with your printer and you should exchange it for a new one. There is no way to "fool" your printer into accepting refills with bad electronics. What you can do is when you get the message that you aren't using genuine cartridges and it won't be able to estimate ink levels is to check the box indicating to ignore the ink levels.

Posted on Dec 28, 2009

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