Question about Xerox Phaser 8400 Laser Printer

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When I turn on my Phaser 8400 I get an error message of 07,008.41:4825. What the problem. Thanks for your help.

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7,008.4x: head tilt not engaged.
The printhead tilt is not engaged, so it didn't tilt back properly or the printhead is stuck in the tilted position by the tilt lock arms. The process motor gear train getting out of sync can also cause this error.

1. Try rebooting the printer.
2.make sure there is no ink melted under the printhead which can make it dificult for the printhead to work properly..
3. make sure that the printhead restraints are not broken.
4. Check for an obstruction or damage in the process gearbox.
Ensure the gears are correctly aligned and homed. If faulty replace the process gearbox assembly.
5. Run the Tilt Axis Drive test to test the headtilt.
6. Run the Head Maintenance Wiper Clutch test. If the test fails, replace the wiper drive clutch.
7. Run the Wiper Axis Drive test.
8. Replace the exit assembly.

good luck!

Posted on Dec 15, 2009

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1 Answer

I have a xerox phaser 8400 printer that will not do anything, just reads "fault 37,004.40:32046" what can I do? Thank-you


The 37,004.40 error means that the ink reservoir is not heating up correctly. Make sure the printer is plugged in directly into the wall and not on a power strip and cycle the power to the machine (turn it off and back on). If the problem continues, you probably have a bad printhead which you have to replace. For the 8400 the part number is 650-4303-00. Iteminc.com has that part in stock and ships same day. Here is a video that shows you how to replace the printhead. Hope this helps and thanks for using FixYa.

Aug 16, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8400 DX printer error 07,010.43:2838


check all cables and ink, restart pc and printer, uninstall printer software, then reinstall, if none of those work, the printer has gone bad and needs replaced.

Mar 31, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

What is the Xerox Phaser 8400 printer error code 07.010.43:43923? Much appreciated. Thank you.


Try this:

The printer has encountered an error state without the benefit of a code. Turn the printer off for 30 seconds, then power back on.
If the Printer Error message returns, press the i button on the printer's front panel. The actual error or fault number should be displayed. Note the error or message and search the knowledge base for the error.

Also:

Based on the problem description provided, we have determined that your printer needs service.
Please turn your printer off and use one of the methods below to make arrangements for service:
If using the local service provider website, please perform the following steps:

  1. Enter your zip code in the space provided.

  2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

  3. Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.

Feb 12, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Error message Xerox Phaser 8400 07.010.43.4819


The post was a little confusing. You have an 8400, correct? (not an M20)

The 07,010 error is normally a bad process motor 401-1000-80

You should also change 2 camshafts at the same time 401-1003-80 and 384-1874-80. The whole job is medium difficult and takes 2-3 hours.

Whit
Item, Inc.

May 09, 2010 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Phaser 8400 Error Code 07.009.42:265696


Hi carlt322:
Here is your problem.


7,009.4x: PM_FAULT_HEADTILT_PARK_ ERROR
The printhead is tilted back but not in the park arms and restrained properly. This is due
to the wiper assembly not moving up far enough for the park arms to hold it.
1. Check the printhead heater wiring.
2. Check for an obstruction or damage in the process
gearbox. Ensure the gears are correctly aligned and
homed, see page 6-8. If faulty replace the process
gearbox assembly.
3. Run the Head Maintenance Clutch test, if it fails replace
the clutch.
4. Run the Wiper Drive test. If the test fails, inspect the
maintenance drive system.
5. Replace the exit assembly.

Hope this helps

Sep 25, 2009 | Xerox Phaser 8400 Laser Printer

2 Answers

37,004.40:39187 with the fan running


You have a failed resivor heater in your print-head, your print-head will need to be replaced, unfortunately more expensive (800$) then buying a new Xerox Phaser 8550dn from Tiger Direct. ($750 ish)

Mar 06, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8400 error code 37,016,43:7052


From the service manual:

37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT
PEST - Head maintenance clutch disconnect. The head maintenance clutch is not
drawing the expected power from the supply.
1. Run the Head Maintenance Clutch test.
2. Check the Head Maintenance Clutch wiring.
3. Disconnect the Wave Amp signal cable from the left
side of the Electronics Module. If the error code
changes, replace the Wave Amp.
4. Replace the head maintenance clutch.

I have the full service manual available should you need it. Thanks and please take a moment to rate this solution as fixya.

Feb 22, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox phaser 8400 error


That is a print head tilt error. Either the print head pivot block is contaminated with ink or the wiper blade is tacked to the print head.
Let me know if you want to try to resolve it yourself, I will send you directions.

Feb 17, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Tektronix Phaser 840 Model Z840 shows error 08 001 44 215264


Check for broken Maintenance Drawer Guides, or the Printhead Cap/Wipe/Purge assembly is defective. (If it is for a Phaser 840)

Dec 05, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Fault code


well..it's a system error code..is this an older machine, by chance?




Aug 20, 2008 | Xerox Phaser 8400 Laser Printer

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