Question about Dell 3010cn Laser Printer

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Not printing extreme right side of page

New 3010cn printer which worked fine for a while. Supplied toner cartridges ran out almost immediately, replaced cyan and yellow with generic, not Dell, cartridges. Now pages won't print on extreme right of page, colour fades out. Did not replace black and magenta, but these colours don't print either. Not sure if problem happened at exactly same time as replacing cartridges.
have tried taking all cartridges out and putting back in, no luck. Have checked out margin settings, page settings etc, all are restored to default, or as should be, no luck.

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Re: Not printing extreme right side of page

It is either your drum or open front cover see blue handle @ right hand side pull it out look at rignt hand side of printer and a door has opened (only small) pull the blue lever out and move the pad back andforwards a few times this cleans the glass.

It worked for me but I have to do it fairly often but it samve buying a new drum etc

Posted on Feb 26, 2008

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Re: Not printing extreme right side of page

Yes, this seems to work. But you're right, you have to do it often. I've discovered if I don't use the printer for a day or two or three, then my regular routine must be to turn it on, open the front cover, pull out the blue lever, move the pad in and out about five times, close the cover, and THEN print. It's not that big a deal, but you'd expect better from Dell. Personally, I think they should get out of the printer business and stick with laptops, desktops, and servers. They are hurting their reputation selling these shoddy color lasers.

Posted on Feb 26, 2008

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