Question about Sony Cyber-shot DSC-W70 Digital Camera

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I charged the battery but the lens wont come open and it says"turn power off and on again. Please help. Thanks

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I used a hair blower first to blow cool air into the lense, but that didn't work. Then I tried using a tire pump. I pumped air into the lense quite a few times. It still didn't turn on properly after that. So I used the cloth I usually use to wipe my glasses with to wipe the lense a few times, making sure that I wiped the edges. It's a small area to wipe but make sure you get the edges. After that my camera turned on just fine and I was able to use my camera. I think it was a combination of all the attempts that finally got watever was stuck in the lense out. Wish you the best of luck. Hope this works!

Posted on Dec 07, 2009

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Did switcing on and off help?
if not suspect that lens is blocked, try to get some compressed air and blow it down the edge of the lens perhaps a hairdryer on cold setting or bicyle or ballon pump may work to dislodge any debris that may have got into the mechanism also try removing and replacing the battery. this may help.

recommend a qualifed photo specialist look at this as it is quite delicate.
Warning: do not touch the lens unless using a lens cloth or lens tissus finger prints may remove the protective coatings, reducing your photo quality.

Note ensure that no dust sand or lint is building up in your camera case, maybe use a vacuum cleaner every once in a while to remove this, as particals may get into the lens gaps and cause blockages.

Posted on Nov 13, 2009

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Posted on Jan 02, 2017

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SOURCE: when i turn on the camera the lens wont pop open

The problem is
1- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go a few times. If it opened, clear the outside of the lense. Your camera should be back to normal.
2- If you droped the camera, you probably damaged or dislocated a mechanical part of the lense. You may have to take out the lense by unscrewing it and inspect it for damged parts or disconnected cable. Make sure clean the lense and test it by moving it in and out a few times, before puting it back on the camera.

Good luck!!!!!!!

Posted on Jun 11, 2009

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1 Answer

Lens wont open


Hi
Check the battery or charge the battery again.Now install the battery and switch on power.

Hope this helps.
Let me know if you need more information
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I was taking photos and evertime i took a photo i turned it off,(i was on a plane) and then went to turn it on again, and it opened then lens opener (two black things) and then beeps 2 times and turns...


Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
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i had the same problem, if you try to turn the lens in as if you turning a dile, the lens will go back in manually once you have the lens completly in again, as if the camera is switched off, then turn the camera back on at the power button and the camera will operate as normal, this worked for me i hope it works for you too.

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When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can...


The problem is
1- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go a few times. If it opened, clear the outside of the lense. Your camera should be back to normal.
2- If you droped the camera, you probably damaged or dislocated a mechanical part of the lense. You may have to take out the lense by unscrewing it and inspect it for damged parts or disconnected cable. Make sure clean the lense and test it by moving it in and out a few times, before puting it back on the camera.

Good luck!!!!!!!

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Dear

Most probably your battery is low, if not then control circuit has been malfunctioned. Sorry

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Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take...


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail to work, they will damage your camera further and void your warranty (leaving you stuck with a broken camera).  If you find a fault in this (or any) camera, DO NOT HESITATE to either send it back or demand a refund in full.  The lens sticking IS A FAULT IN THE CAMERA, not something the consumer should have to fix on their own.

Also, for the record, if Solution #1 (posted by "geragodina") is really a copy/paste of a LiveAssist Chat, please be aware that "Patrick" was not an actual person, it was an AI chatbot (if you need proof, try visiting jabberwacky[dot]com).  I have been writing AIML for various chatbots for years, and am amazed that this site charges for "Live" Assist Chat when they are using scripted chatbots.  Save your money and ask real people.  Remember, chatbots are only as smart as the people who program them.

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2 Answers

"Turn the power off and on again" error message


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