Question about Dell 3100cn Laser Printer

7 Answers

Dell 3100cn Printer will not print

My Dell 3100cn printer keeps asking me to "Load Tray 1 Letter Plain 1".
There is already letter sized paper in Tray 1.
It will allow me to cancel the job, but as soon I try to print another document, I get the same message again.
I checked the paper guards and everything seems to be lined up appropriately.
Please, Any Suggestions??

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  • 13 more comments 
  • Monne Jan 15, 2008

    I have the same problem with Dell 3110CN

  • Anonymous Jan 23, 2008

    My Dell 3100cn printer keeps asking me to "Load Tray 1 Letter Plain 1". There is already letter sized paper in Tray 1. It will allow me to cancel the job, but as soon I try to print another document, I get the same message again.

    I checked the paper guards and everything seems to be lined up appropriately. Also there is only one computer having this problem. Please, Any Suggestions??

  • A77ALVARO Jan 26, 2008

    My Dell 3100cn printer keeps asking me to "Load Tray 1 Letter Plain 1".
    There is already letter sized paper in Tray 1.

    Please notify me when any solution is offered.

  • Catrine Mar 28, 2008

    It started with the lower feeder, so I just shut it off and have been using the MPF for about a year, but today it also says "Load". Hope someone can come up with a fix!

  • Catrine Mar 28, 2008

    It started with the lower feeder, so I just shut it off and have been
    using the MPF for about a year, but today it also says "Load". Hope
    someone can come up with a fix!

  • Anonymous Apr 11, 2008

    My Dell 3100 cn prints envelops from the MPf tray, This morning it stopped...and keeps asking me to load, # 10 envelops in the MPF tray...the tray is loaded, I have checked for obstructions, but it still will not print, envelops for the MPF tray, anyone got an suggestion

  • Anonymous May 14, 2008

    I cannot change the letter tray. I keep getting a message to load the letter tray.

  • TomHerr May 20, 2008

    I keep getting "replace yellow toner (Y)" message but printer doesn't print at all. What should I do?

  • piddle61 Jun 04, 2008

    We have other makes of printer that have this problem. Have found that many microsoft applications have deafult US setting for paper size of 'Letter'. To get aroung the problem you can set all default settings for the printer to A4 and usually you have some sort of paper-size over-ride setting but on the Dell it doesn't seem to do much.

  • Anonymous Jun 16, 2008

    I fixed this problem! It was the paper tray sensor on the left side of the printer, visable when the tray is removed. It has 3 white buttons on it. This had come lose on the printer and I removed the cover over it, and just pushed the sensor back into place, and the printer saw the tray and started printing.

  • mikki_cooper Apr 07, 2009

    On my dell 3110cn, the printer has an error message which states error A4 and will not print until I shut down and turn it back on. Then it will do this again. Will you help me!!???

  • philly19120 Apr 17, 2009

    My Dell 3100 keep saying jam in tray 1 remove PP jam in tray 1

    071-101 But I check it uout no PP jam in tray 1. Please help Thanks

  • Anonymous Mar 13, 2014

    still no paper printing. and light is load remove paper

  • Anonymous Mar 25, 2014

    gets power, won't print

  • Anonymous Mar 31, 2014

    Says load paper when already loaded

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7 Answers

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I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Posted on Jul 11, 2008

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I had the same problem as TBPC, and as the third post indicated, I found the sensors on the paper feeder assembly(which had been dropped) loose. The sensor is made up of just three white buttons on the left side of the assembly (where you put the tray into, the part that seperates from the rest of the printer when you pick it up). I opened the side of the assembly, put the sensor back in place, and it detected the paper. I originally thought it may have been the tray itself, so I saved some money by following the third post. Thank you, whoever you are.

Posted on Dec 22, 2010

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My 3100cn will not print. It saids replace cynide toner. I have not done that. Is that why it won't pirnt?

Posted on Jan 18, 2009

The replace Yellow toner message can be overidden by chosing "Non-Dell Toner" from the setup menu, or web interface.

-tim

Posted on Sep 17, 2008

Thanks Piddle, your A4 solution worked perfect for me~!

Posted on Jul 01, 2008

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First, the obvious:
Make sure both the laser printer (through its front panel) and the program's printing preferences are set to the same paper size.

Now my story:

Printing out a full page graphic. MPF with covers2/letter. 3100 kept saying 'load MPF' no matter what  (reboot|reload|re-front panel menu). Changed printing preference in program to align center and it printed without a problem. Makes no sense and I can't reproduce it. Maybe a fluke or maybe a bug in the error handling of margins.

Posted on Jan 31, 2008

I have the same problem! Help us!

Posted on Jan 16, 2008

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