Question about Canon imageCLASS MF4150 All-In-One Laser Printer

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I am getting an error message that says "toner is not set, insert toner." I purchased a brand new cartridge, have taken it out a bunch of times and tried resetting it, nothing works. I've had the printer for 3 years. Thanks for your help! Mikki

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I had a similar problem on a Lexmark T520. Some of the off brand generic (and even a few brand name) toner cartridges have slight changes in design that make them miss, or nearly miss the sensor that indicates they're installed. this is usually a metal or plastic actuator on the top of the front panel door.

You can try putting pressure on the printer at different points on the cover. If this wakes up the printer you can either tape paper on the cartridge to make it the right shape to hit the sensor, or get a cartridge from a different manufacturer.

Posted on Nov 13, 2009

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Posted on Jan 02, 2017

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Office Equipment & Supplies

1 Answer

Brand new lexmark original cartridge is not recognised. error report' no cartridge'. all contacts cleaned machine dismantled and cleaned and reassembled. has done this before on occasion with refilled...


1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

2. Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.

3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.

4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.

5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

May 02, 2011 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

Lexmark c534dn unsupported cartrige


This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.
  1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

  2. Make sure the correct toner cartridge is installed for this printer model.
    1. Check Lexmark for a list of compatible cartridges for your printer.
    2. If the wrong toner cartridge is installed, remove it and install the correct one.
  3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
    1. Turn off the printer.
    2. Reseat the toner cartridge.
    3. Close the lid.
    4. Power the printer back on and check the display.
  4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
    1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
    2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
  5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

Feb 15, 2011 | Lexmark C534dn Laser Printer

1 Answer

Canon image class MF 4150: it is flashing, message says toner is not set insert toner. Toner has been inserted, it was working this morning, I printed documents fine, now this message. I have taken the...


spacer.gif If you removed and reinstalled toner correctly several times and this error code is flashing, you need to try another new toner cartridge, even though the other one may seem still good to you. If this doesn't remedy problem the Troubleshooting section of the Canonusa.com website says to call 1-800-OK-CANON.

Jul 16, 2010 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

I tried replacing the printer toner-I get a message saying "Cartridge error. Put black toner cartridge back in"


Remove the "new" cartridge, and re-insert the "old" cartridge, to see if _only_ the "new" cartridge causes the error.

Otherwise, take the printer to a qualified technician.

Jan 23, 2010 | Brother MFC 7840W Printer

2 Answers

Magenta cartridge empty


When you take the toner cartridge off the imaging unit, is there magenta toner in the open slot of the IU? Assuming that there is nothing wrong with the toner cartridge, you are possibly looking at a bad engine control board.

Jun 11, 2008 | Xerox Phaser 7300DN Laser Printer

11 Answers

Toner not set insert toner message


The problem is with the paper tray not the toner, believe it or not. Take all of the paper out of the tray and then reinsert the paper into the tray. It should then work fine.

Nov 06, 2007 | Canon imageRUNNER 400S Copier

1 Answer

Mfc-7220 replaced starter cartridge, new Brother one gives error no cartridge


there is a new toner detect sensor left front upper inside of printer, when a new toner is put in reset lever on cart hits sensor then fall back to front of cart, remove gear asst and put lever in new position, 3/4 the way back. reinsert toner into drum and insert.

Nov 03, 2007 | Brother MFC-7220 All-In-One Laser Printer

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