Question about Cameras

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I've got a Fuji Finepix s700 and it's started throwing an error when I'm importing files to iPhoto -- files can't be imported, unrecognizable file type or may not contain valid data. This is happening with both .jpg and .avi files, I can't see a pattern to which files are deemed unrecognizable (they're not always consecutive or at the beginning or end of the import). I've tried a new memory card, still getting the problem (though the error does not happen with every upload). It happens when I use a card reader or with just straight off the camera. My husband looked at the files themselves and believes there may be a problem in the header of the files (he was looking at something... hex level?) that isn't being written correctly so the files could be understood to be .jpg files (today was the first time this happened with a .avi file).

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  • lauragfloyd Nov 13, 2009

    It's not just iPhoto, when I pull the files from the card reader to a
    Pictures folder and try to import them into Word, upload them to
    Blogger, whatever, they are also unreadable. Again, I think this may
    be a problem in the header of the files, which my husband says looks
    corrupted/unrecognizable as a .jpg file. There are two cables I use
    when importing through USB, one for the card reader and one for the
    camera.


  • lauragfloyd Nov 13, 2009

    It's not just iPhoto, when I pull the files from the card reader to a
    Pictures folder and try to import them into Word, upload them to
    Blogger, whatever, they are also unreadable. Again, I think this may
    be a problem in the header of the files, which my husband says looks
    corrupted/unrecognizable as a .jpg file. There are two cables I use
    when importing through USB, one for the card reader and one for the
    camera.

  • lauragfloyd Nov 13, 2009

    Sorry if I'm sending this three times -- can you tell it's my first time using this service? Just in case:

    It's not just iPhoto, when I pull the files from the card reader to a
    Pictures folder and try to import them into Word, upload them to
    Blogger, whatever, they are also unreadable. Again, I think this may
    be a problem in the header of the files, which my husband says looks
    corrupted/unrecognizable as a .jpg file. There are two cables I use
    when importing through USB, one for the card reader and one for the
    camera.


  • lauragfloyd Nov 13, 2009

    I use two different USB cables to connect to the card reader and the camera, so I don't think it's a USB issue.

  • lauragfloyd Nov 18, 2009

    Thanks so much, especially for directing me to the appropriate link!

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2 Answers

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  • Cameras Master
  • 19,396 Answers

Hi.

If you are sure that the camera is recording files with a bad header, then there is a problem with camera firmware.

Try updating the firmware follow instructions here.

If that does not work, then the camera logic board must be replaced.

In that case call Fuji and see if they are aware of this problem, if this is a factory defect, then the camera will be replaced.

Regards.

G.

Posted on Nov 14, 2009

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  • Master
  • 2,567 Answers

If this only happens when importing files to iPhoto, then I would assume that this is only a problem with iPhoto.
Another thing, which might be worth checking, is whether the USB cable connecting the Finepix s700 to the computer is defective or not. If you are using the same cable when you connect the camera & when you connect the card reader, then I would suspect that the cable is defective. It is worth trying another cable & see if it solves the problem.
In all cases, please keep me informed with the result, so that I could help you solve the problem.

Posted on Nov 13, 2009

  • Mohamed Omran Nov 13, 2009

    In this case, i would assume that this is a problem with the camera processing the captured photos & videos. An update of the camera's firmware might help resolve this problem.
    What you will need to do is to have an AC mains adapter or a fully charged battery, a formatted card in your camera (there should be a setting in your cameras menu for formatting) and the usb cable connected to your camera and PC. This should all be in your owner's manual if you have one ( if not you can download one from a Fuji website).
    Check for a firmware update on Fuji website & download it to your computer.
    To check your current version hold the display back button down and turn the camera on. It should display the current version and ask if you want to upgrade. If you don't ,or can't, turn off your camera.
    Basically you download the up date, then upload to your camera using the usb lead following any instructions along the way (get the manual for instructions, it will be easier). Mains lead is preferable as a battery could die halfway through and then you will be in trouble.
    Hope this helps

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