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When a user is checking voicemail and an outside line rings in..

When a user is checking voicemail and an outside call rings in, the user gets disconnected from voicemail.
Toshiba 670 system with iES32 voicemail.

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Voicemail button redirected to phone line


If, perhaps you mean "it rings another one of our..." Phone Extensions, then just press the illuminated red message button, go to the ringing phone (the extension number will appear on your phone if you have a display phone) and answer the call by lifting the phone off-hook, then hang it up. Now the message button on your phone will work normally. What happened was that the user of the phone that was ringing when you pressed the button had inadvertently left you a "message waiting" after they called your phone on the intercom. By pressing the message button on your phone, you returned their call, and by answering the return call, you cleared the message waiting indication on your phone. There can be more than one message waiting, so if the light is still on after you clear the first call, using the procedure above, do it again and again until each call is returned, answered and cleared.

Mar 04, 2015 | Panasonic KXDT343 Phone

1 Answer

NEED USER MANUAL FOR KX-TAG931S PHONE HANDSET What I really need is how do I make the incoming call go to Voice Mail without it ringing 4 times.


You may download the KX-TGA931 manual from http://shop.panasonic.com/shop/model/KX-TGA931T?support

The number of rings is controlled by the answering machine or voicemail system on your phone line. It cannot be changed from the handset. Please refer to the documentation for whatever answering machine or voicemail system you have.

If you require further assistance with the answering machine or voicemail system, please tell us the make and model.

Sep 23, 2013 | Panasonic KX-TG5210M GigaRange Supreme 5.8...

1 Answer

THE ANSWERING SYSTEM WON'T RECORD MESSAGES,ALL MESSAGES GOES INTO POOVIDERS VOICE MAILE, AS IF MY PHONE IS BUSSEY?????? I CHECKED AND RECORD TIME IS NOT SET TO ANNOUNCE ONLY ANS ALL MESSAGES HAVE BEEN...


This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.

Mar 30, 2011 | Uniden Cordless Phone

1 Answer

I have three questions regarding the Avaya One-X Quick Connect G11 PSTN Gateway. 1. Can it be programmed to ring all phones and if noone answers then go to extension 200 voicemail? 2. Can you get rid of...


1. Can it be programmed to ring2.gif all phones and if noone answers then go to extension 200 voicemail?
Yes, you need to browse to the gateways IP and look at the destination of the lines. If a single extension is the destination, you need to make a group, put all the phones in it, and then point the lines to that group.

2. Can you get rid of the dial 9 to get an outside line and just grab available line when handset is picked up?
No, unfortunately you can not.

3.How do you eliminate noise and echo in the background when on a call?Also has some bleeding over, someone else in the office could hear meon the phone when they were on the phone.
Make sure the gateway is grounded to a good ground. if the problem persists, you can try to upgrade the gateway and phones.

Oct 09, 2009 | Avaya ONE-X QUICK OFFICE EDITION TRUNK...

1 Answer

Unanswered calls will not go to voicemail


Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

Mar 10, 2009 | NorStar Lands Phones

1 Answer

Stop ringing at certian phones when outside calls come in.


http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Jan 09, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Calls go straight to voicemail


You please change the setting from answer voicemail to ring mode if you have any dificaltey refer your phone user manual book and reset the option

Jun 18, 2008 | LG VX8300 Cellular Phone

1 Answer

Outside calls are going directly to voicemail


there should be a switch at the side of the phone that controls this.
you need to set the amount of rings u want before it goes to voicemail.

sam !

May 12, 2008 | Panasonic KX-T7630 Corded Phone

1 Answer

Voicemail


It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Apr 29, 2008 | NorStar M7310 Corded Phone

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