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The wire inside the earphones Tore. If these earphones came with the Player then they are probably not very strong earphones. Usually the name brand ones are more durable. I believe it is time for you to buy some new earphones.
if the earphones are fine then it is usually a problem with the audio jack. Either the contacts that push on the barrel of the earphone plug have gotten worn out or a connection that is soldered to the board has become bad.
In this case you really have one of 2 options How long have you owned the unit.. if it is still under warranty then have it repaired under warranty by the manufacturer. If it is not under warranty call Apple and ask them how much to get it repaired then base out if it is worth to pay to get it repaired or is it worth buying a new or used product of the same caliber. But id say in my experience its worth it to have them repair it. its actually not that hard to solder on a new headphone connector just takes someone with alot of skills and the tools to be able to desolder the old one and put a new one on.
if you need further assistance i will be here to help. Thanks and have a good day.
Sounds as though either the earphone's Plug isn't the right size or plug end shape... OR the actual Jack is faulty, and only making intermittent connections... or the wire to them is broken. What is best is take the MP3 unit along when buying any head/earphones and try them in shop..
As for Walmart... Talk to a manager and demand a refund or a change of type... Don't take NO for an answer. Also you don't need to spend that amount for them... any cheap pair that works will be OK. Try before you buy.
I had this same problem but found a solution on here. Switch it to the off position and get a nail under the button and pull it off. You've now got to fold up a small piece of paper (so it's about 4-8 times the usual thickness) just smaller then the hole where your button was and put it in. Whack the button back on and fingers crossed it'll now play through both headphones... mine did.
hi the problem will be with the earphones after a bit of use the wires inside the plastic casing covering the wires where they plug into the mp4 these wires fray and eventually short out it is best to replace the earphones as soon as possible as shorting out will eventually cause the mp4 to overheat and short out. If you have replaced the earphones and are still getting the same problem then it will be the solder points on the jack plug that you plug the earphones into the solder eventually will work lose causing bad connection but first repalce earphones then if you still have the problem but you probanly wont as the solder failing isnt a known problem with this product then you will need to take the cases off and get to the board where the earphone socket is soldered onto the board then you need to resolder the solder joint that connect it to the board. But first repalce earphone with new ones as using someone elses or old ones might have same problem let me know if you need further assistance