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What is the JUM Error 523 on the Blackberry Storm? It sometimes pops up and makes the screen white and it displays "JUM Error 523." You can then click "continue" and it seems okay, but I want to make sure there isn't a deeper problem.

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Hi,
The BlackBerry smartphone displays the JVM 523 error message:

For BlackBerry smartphones running BlackBerry® Device Software version 4.1, this error may occur if a third-party browser channel icon has a HyperText Transfer Protocol (HTTP) redirect.

OR

When a locked BlackBerry smartphone with content protection enabled receives a Multimedia Messaging Service (MMS) message, this error may occur. This error only occurs with the Today themes in BlackBerry Device Software version 4.2.2.

Download and install the latest version of BlackBerry® Device Software on the BlackBerry smartphone by following these steps:

  1. Download the latest version of BlackBerry Device Software from your wireless service provider's web site.
  2. Install BlackBerry Device Software on your BlackBerry smartphone.
BlackBerry Device Software version 4.1 (only)
If you are running BlackBerry Device Software version 4.1, you need to complete the following steps:
  1. Complete one of the following, depending on the network on which the BlackBerry smartphone is operating:
    • For BlackBerry smartphones operating on a Code Division Multiple Access (CDMA) network, contact your service provider and have the BlackBerry Internet Service Browsing deactivated.
    • For BlackBerry smartphones operating on a Global System for Mobile Communications® (GSM®), remove the Subscriber Identity Module (SIM) card from the BlackBerry smartphone.
  2. Perform a hard reset on the BlackBerry smartphone.
  3. Turn the wireless transceiver off.
  4. Click the Browser icon.
  5. Expand the Browser Channels folder.
  6. Highlight a third-party browser push channel.
  7. Display the menu and click Delete Channel.
  8. Repeat steps 7 and 8 for each third-party browser push channel.
  9. Complete one of the following, depending on the network on which the BlackBerry smartphone is operating:
    • For BlackBerry smartphones operating on a CDMA network, contact your wireless service provider and have the BlackBerry Internet Service Browsing activated.
    • For BlackBerry smartphones operating on a GSM network, reinsert the SIM card.
  10. Turn on the wireless transceiver.
  11. Register the BlackBerry smartphone on the wireless network.
  12. Subscribe to the third-party browser push channels again.
BlackBerry Device Software version 4.2.2
Change the theme on the BlackBerry smartphone to one other than the Today theme by completing the following steps:
  1. From the Home screen on the BlackBerry smartphone, select Options.
  2. Select Theme.
  3. Select any theme that is not the Today theme.
  4. Display the menu and select Activate.
I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

Posted on Nov 16, 2009

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I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything. If you have never installed the Desktop Software to your PC, then skip steps 1 and 2.

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