Question about Casio Exilim EXZ75 Digital Camera

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Lens error when I turn my camera on I receive an lens error message

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  • kisses252 Jan 11, 2008

    when i turn it on it moves then says lens error and i can view my pictures but i cant ummmmm take anymore pitures!!!!!!

  • Grimouth Jan 14, 2008

    The camera sometimes works well but frequently when I turned it on the message "lens error" appears in the display and the lens is retracted and closed.

  • Anonymous Jan 25, 2008

    i had this camera and it died within the first 6 months. i got it again for christmas and now im also getting the lense error when i try to turn on my camera!

  • Anonymous Jan 27, 2008

    Same damn problem. Camara turns on, says "lens error", then shuts off. I've recharged it, to no avail. It's only a few months old.

  • Anonymous Jan 31, 2008

    i have the same problem. i try tapping the bottom and it doesnt work!!

  • petereke Feb 05, 2008

    Got the dsme problem here in sweden. I tried toad charge the battery and now the lens is stucked in the outer position

  • Anonymous Feb 13, 2008

    i took my MOTHERS camera to the beach with my friends, and now evry time i try to take more photos, it won't let me,I can see all the pictures I've taken, but the camera itself doesnt work. HELP!!!

  • sagoreeka Feb 20, 2008


  • wheela Feb 23, 2008

    same....lens error, restart camera....on my ixus 75 that is only 5 months old....surely there is something that can be done...

  • Anonymous Feb 28, 2008

    when I turn the camera on it says lens error

  • wschaffert Feb 28, 2008

    I have charged the battery when I push the power button it just says lens error

  • meldot Mar 02, 2008

    when i first bought this camera the soft ware wouldnt even load onto my computer so i just bought a card reader so i could still have my pictues put onto my computer, then a few weeks later i would go to turn it off and the lens wouldnt fully close but id turn it back on and off and it would be fine, now it just says lens error, wont charge, turn on or anything, definately not impressed

  • Anonymous Mar 08, 2008

    I just got this camera for Christmas and now it won't turn on, it just says "lens error" and turns off.

  • kmaggie Mar 13, 2008

    Same thing was a Christmas gift for daughter, we took some pics today it was fine, tried to use it this evening turned it on, the lens came out, then beeped with lens error.. does nothing more

  • nasanerd829 Mar 17, 2008

    i turned on my camera today and it said lens error. it looks like the lens got stuck or something. How can i fix this?

  • luizcarlos Mar 21, 2008

    lens error resatrt camera

  • Anonymous Mar 21, 2008

    Yep. Same here had the camera for a good few years though. It comes up with lens error randomly when the lens wont come back in however when you 'jiggle' the lens about it will most times get back to normal.

  • djpgirl Mar 29, 2008

    my camera is new and when I make a close up during taking a picture and it got stuck and a lens eror restart camera aperared but I don't know how to restart the camera!! how do I restart it?

  • Mariiiisa Apr 03, 2008

    when i try and turn my camera, it makes a weird noise then a red screen pops up saying to retart it but i dont know how

  • Anonymous Apr 09, 2008

    I dont know whats wrong I was just using my camera and i turned it off and the lens is stuck! i tried taking out the battery and turning the camera off and tapping it a little but it says lens error. How can I fix the problem?

  • got3bestkids Apr 13, 2008

    I also have the same problem. I spoke with Canon about the lens error message and managed to find evidence of others who had the same problem online. I gave them a link to a review from where it says that more than 40,000 other people are having the same problem with their S3 IS. This is the answer they gave me: Thank you for writing to us. We value you as a Canon customer and
    appreciate the opportunity to assist you with your PowerShot S3 IS. I
    am sorry to hear you are having a problem with your camera. Canon
    doesn't have a service notice for the S3IS.

    I do apologize, but Canon USA does not monitor, confirm, endorse, or
    attest to the accuracy any information posted on third party websites.
    It seems many customers are overwhelmed by the barrage of information
    (or misinformation) being posted on unregulated, non-Canon websites.
    Unfortunately, this is not something over which Canon has any control.
    We are able only to confirm the performance of the camera based on our
    own testing.

    I can only recommend sending the camera to the service center for a free
    examination. I believe that if we all contact Canon and express our dissatisfaction and let them know of the issues we face with this camera, they will recall it and will eventually have to fix all of them for FREE. I have another Canon camera that went bad-the Powershot S200, it has actually been recalled and they are going to replace it for me free of charge.

  • Anonymous Jun 04, 2008

    MY CAMRA LENS IS STUCK OUT!! i was just takn picts and the lens wouldnt go back in, now it wont even turn on, all it says is lens error!

  • Anonymous Sep 22, 2008

    my cammera will turn on but you cant see no picture on the screen and then the screen will have a message on it like lens errror or retry power on what can i do to fix it

  • michaelzari Dec 11, 2008

    yeah, i have the same problem.. except mine was just siting on the bese and fell about half an inch and now it says retry power on and makes a funny sound.

  • Anonymous Dec 15, 2008

    I dont know what caused the problem. I have only used the camera three/four times. States Lens Error

  • Anonymous Dec 25, 2008

    same here, used about 3 or 4 times and now says lens error, hasnt been bumped or knocked or anything! cheap junk....

  • HONEYBEE64 Mar 01, 2009

    i was using my camera yesterday, and all of a sudden my lens error messsage came on. I thought it couldve been that it was too cold or the bATTERY was low, so I charged the bttery to full and left the camera inside overnight. Still doesnt work. Ive never dropped my camera or abused it in any way. HELP!!!

  • preppyerthan Apr 23, 2009

    I droped my camera and when i tryed turning it back on it made clicking sounds and said Lens Error Restart Camera

  • ToXiiKK95 May 11, 2010

    i dropped my camera..once...and i tried to turn it on and it said "retry power on" so i tried it and it said "lens error" and started making clicking noises. HELP!

  • ToXiiKK95 May 11, 2010

    i dropped my camera..once...and i tried to turn it on and it said "retry power on" so i tried it and it said "lens error" and started making clicking noises. HELP!



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Comment by Bucko214, posted on 20.1.08

Whem I turn on my camera I have a lens error msg and the camera shuts down. camera has been sent to Ricoh they say they cannot repair must replace insides at a cost of more the the camera no solution

Posted on Jan 20, 2008

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I have the same problem. Lens Error. I called Canon. I bought this October 25, 2008 and since this is within a year, it is under warranty. They say to mail back the camera and they will fix or replace it. They need my receipt of when I bought it. I bought it online so went to there web site sales history and printed that statement. Canon says to pack it with packing material in a box so that it does not get damaged more. I hope they fix this free of charge or replace it. I just read of how so many others see this lens error and really hope this is resolved.

Here is there info for anyone else...

Canon, 1-800-828-4040 Mail to: Canon Factory Service Center 12022 Canon Blvd Newport News, VA 23606

Posted on Feb 15, 2009

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I have a casio exilim EX-Z75 when my friend dropped the camera the lens stayed out stuck, then when you turn it on it says "retry power on" so i tried it and it said "lens error" i am currently trying to buy a lens for mine so i can get it working again i'm still under warrenty but they told me if they fix it and see evidence of it being dropped i will be charged for it getting fixed, so i thought it was better for me to find a cheap lens or faulty camera and do it myself.
when it states lens error and retry power on something in your lens has shifted and might not go back into place, so best to get your camera fixed under warrenty buy a new camera or try find a new lens for it......

Posted on Apr 29, 2008

Try smacking the back of it hard it helps a littlle..

Posted on Apr 04, 2008

I had the "lens error" problem with a Nikon Coolpix S2 camera. I called Nikon customer support and they suggested taking out the SD card and turning on the camera without an SD card inserted. That fixed the problem!! Oddly after putting the SD card back in it was still fine. The support person suggested formatting my SD card through the camera's setup menu - just to be safe. She also said sometimes there is a "short" with the SD card and that's the whole problem. However - she seemed just as shocked as I was when this actually worked, so I don't know if it will help everyone - good luck!

Posted on Mar 11, 2008

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