Question about Computers & Internet
If Norton is Working , before getting rid of Norton, reinstall Acrobat Reader.
Another solution is temporarily install a pdf reader like Foxit Reader.
That will open PDF.
If that does not work you have to do the following:
Use start button and find system restore on:
Start>Program>Accessories>System Tools>System Restore.
Start System Restore.
Chose a restore date before installing Norton.
Reinstall Acrobat reader.
Use System Restore to Undo Changes
Adobe Acrobat Reader
Foxit Software - Foxit Reader 3.0 for Windows
Posted on Nov 13, 2009
Is this happen intermittently or on all .pdf files?
This message is sometimes offered, if you have a corrupted file or sometimes you need a password to access that .pdf file and you enter a wrong password.
The best example - When you receive your credit card e statement, it would ask for a password to open it. If you enter a wrong password, you might receive that.
If this is an error on a particular website, you could seek administrator of that website. If you receive this message on all files then you are left with 2 options :-
1) Configure Acrobat Reader
2) Save file to harddrive and then open it.
Here is the link for more information for both options:
Clear the temporary files and cache and then try to open it.
Let me know, if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Nov 13, 2009
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Posted on Jan 02, 2017
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