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I have a Brother MFC 8480dn. When receiving a fax, a blank page follows each transmitted page, i.e., if a 3 page fax is received I end up with the 3 page fax and 3 blank pages. I recieve multiple (30-40) page faxes so this is indeed a problem. Can this be corrected if so how?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

JayBlair
  • 328 Answers

SOURCE: can not receive faxes or blank pages com thru!

Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

Posted on Aug 01, 2007

checkitright
  • 1362 Answers

SOURCE: Printing extra blank pages

need to go in the menu and change setting

http://www.retrevo.com/s/Brother-MFC-8220-Multifunction-Printers-review-manual/id/260ag204/t/1-2/

Posted on Jan 24, 2008

checkitright
  • 1362 Answers

SOURCE: receiving multiple page fax on Brother Intellifax 4100e

it may be the memory, try switching to direct printing instead of going into memory, if it prints you should change the memory.

Posted on Jul 31, 2008

  • 75 Answers

SOURCE: All Fax pages not received or sent.

have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

Posted on Jan 23, 2009

  • 66 Answers

SOURCE: My brother fax machine - only receives black pages

do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Posted on Jul 14, 2009

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I have a Brother MFC-7220 fax machine. When I fax I get "check readability of transmitted pages" errors. The receiver of the fax is only getting partial pages of the fax. I have had local and...


It is cheaper to use online fax service compared to the conventional fax machine. This way is more flexible as well because you can send and receive faxes anywhere as long as you are connected to the internet. I use Popfax.com fax email service, and it's reliable.

Aug 20, 2010 | Brother Office Equipment & Supplies

1 Answer

How do I increase the number of rings on my Brother MFC-780n fax/printer before it picks up?



Setting the Ring Delay
The Ring Delay sets the number of times the
MFC rings before it answers in Fax Only or
Fax/Tel mode. If you have extension
phones on the same line as the MFC or
subscribe to the telephone company’s
Distinctive Ring service, keep the Ring Delay
setting of 4.
(See Operation from extension telephones on
page A-4 and Easy Receive on page 4-3.)
1 If it is not illuminated in green, press
(Fax).
2 Press Menu/Set, 2, 1, 1.
3 Press ▲ or ▼ to select how many times
the line rings before the MFC answers
(00 - 04).
Press Menu/Set.
(If you select 00, the line won’t ring at
all.)
4 Press Stop/Exit.
Initial Setup
1.Receive Mode
Current Receive Mode
Fax : Fax Only
F/T : Fax/Tel
TAD : External TAD
Mnl : Manual
Setup Receive
1.Ring Delay

Apr 02, 2010 | Brother MFC-7820N All-In-One Laser Printer

1 Answer

Printing blank pages when receiving fax


Ask if the ones sending are sending legal size, it may be using 2 sheets to get all from a legal size document.

Jul 29, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

Brother mfc- 665cw, receiving faxes


From the Brother web site.


Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.

Jul 03, 2009 | Brother MFC-7820N Printer

1 Answer

Fax connection


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

May 05, 2009 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

HOW DO I SEND A FAX ON THE BROTHER MFC-5440CN? LOST MY MANUAL


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

Apr 22, 2009 | Office Equipment & Supplies

1 Answer

Incoming Fax is blank


PRESS REPORTS IT WILL PRINT OUT A HELP PAGE LOOK AT THE SUB MENUE ON THE HELP PAGE MENUE SELCTION 3 FOLLOW THE PROMPT TO TURN ON THE RECEIVE OR IT MAY SAY EASY RECEIVE . GOOD LUCK BROTHER TECH / I HAVE THE SAME MACHINE AT HOME GOOD LUCK

Dec 04, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving a fax


It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.

Feb 18, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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