Question about Kenmore 57182 / 57184 / 57188 / 57189 Side by Side Refrigerator

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The freezer and frig are not cooling

The freezer started to defrost and now the refrigerator side is not cooling properly

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Please send model number so I can help. Looks like this 231.256487 found around door frame like places in photo below. Thanks Sea Breeze
The freezer and frig are not cooling - 1b72d1b.gif

Posted on Nov 13, 2009

  • John Tripp
    John Tripp Nov 14, 2009


    cj2176 You can assume that anything is wrong with the refrigerator. The problem is getting the customer to respond to our assistance. Thanks, Sea Breeze

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  • Master
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This is most likely being caused by ice between the two compartments blocking the air flow. You can unplug the unit for an afternoon to allow it to thaw completely. This should get it going again. If it does this again then you may want to have the defrost timer replaced. This is the part that will cause this problem when it fails. Hope this helps. Good luck.

Posted on Nov 13, 2009

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