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Gateway mx6450 laptop

I am working on my friends gateway mx6450 laptop when you turn it on it goes to a blank screen after the welcome screen. I have tried to run on safe mode. It goes to a blank screen with the safe mode border. Any suggestions?

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Posted on Nov 13, 2009

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SOURCE: i am working on my friends gateway mx6450 laptop

I assumed tha this blank screen if not black ....and it is instead blue ...and the actually windows came on ...but do not run the windows explorer at the start up ...this can be fixed by reinstalling from the disk ...better not reinstalling but repair ..but during the boot from disc...after loading initial files and accept the license by pressing F8 ...just choose repair when it sees the previous operation system ..
the other way ..it sto run MSconfig from the start ..or from the task manager ..if the task bar do not appear on the screen ...
the task manager will activate by pressing ctrl/alt/del ...than after the window appear choose new task .... file ) and there on run gave the command run MSconfig ...this will bring a window where you have boot ini..... several diagnostic ...and START UP configuration ...go to this one ...and look in the list for windows explorer .....this needs to be enabled in order to show the stuff on the screen ...
Anyway ..this is a little more complicated ..and there is the possibility that this explorer program to be corrupted...so ..the first choice is the one for you ...just get a boot-able cd ...( operation system you use) insert it ...and reboot and press F8 to choose the boot device ... go for cd /dvd boot ...and press enter ...it wil start over ...and prompt you to press any key to boot from cd ....Do it ...and the system will start windows setup....choose repair when it prompt you for repair .or install new os...

Posted on Nov 13, 2009

Testimonial: "i tried that.. and it let me type system in the new task area.. but nothing ever came up :( time to re install windows and lose everything i guess"

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I am working on my friends gateway mx6450 laptop when you turn it on it goes to a blank screen after the welcome screen. I have tried to run on safe mode. It goes to a blank screen with the safe mode...


1. Refresh the screen: Right-click on the desktop and select [refresh]
The icons will appear.

if not,
Boot to the Safe Mode screen and select "Start in Last Known Good Setting"

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If display issue: connect an external monitor to see if any change.

Could be spyware - boot in Safe Mode (F8) - download, install and run SpyBot (spybot.com).

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Hi!
Can you go in safe mode? The screen it is working?

In case you don't know how to go in safe mode:

Turn on the computer and after the boot screen press the F8 key.
Windows will ask which mode you like to go:

First try safe mode.

You can also try:
Last know good configuration
VGA mode.

Let me know

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Hello Chrispa22, Rest assured, it isn't a fried motherboard. If it had been you woun't see anything on the screen. It's as simple as this. Your problem is related with the windows instalation you currently have. Try to boot the windows in safemode to see if the problem still manifests. If you have 2 partitions on the hard disk move all important data to the one not containing the windows files. The cleanest way to fix this would be to reinstall windows. Format the C: partition to make yourself a clean install. After the install everything should be fine. If you need more assistance please reply back or contact me on the live assistance.

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