Question about Philips Audio Players & Recorders
I have a GoGear 4G, model SA1VBE04KX/78, and i have a problem when connecting it to my PC.
He starts normally, but, when I connect, he turns off instantly, and the PC does not recognize (code 10). I've tried restarting the PC, uninstalling all the softwares pertinent to the MP4, reinstalled the driver, but the problem still does no go away. Can someone help?
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Posted on Jan 02, 2017
SOURCE: Gogear 4G
The patch is worthless:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If this method does not work, get the product replaced. I usually do not admit this, but I work for Ph-----. Some computers cannot handle certain models. For instance, I love the SA5125 - it works for me, but I was personally unable to get an SA4111 working for me, and I work for the company. If the method mentioned does not work, it is hopeless.
-Tha Mp3 Doctor
Posted on Jun 01, 2008
SOURCE: Getting code 10 error
Uninstall and then reinstall the software from the CD - this is the fix suggested by both the manufacturer and Microsoft for Code 10 errors.
-Tha Mp3 Doctor
Posted on Jun 14, 2008
SOURCE: Tevion MP4 not recognized by
i don't know if this is the same for everyone but i think i just fixed mine by formatting it. there should be an icon above the device on windows media player which if you scroll over it says format storage media. i clicked it and formatted and it seems to have transferred the music ok.
hope this helps
Posted on Jul 11, 2008
SOURCE: my philips gogear 4gb
Code 10 errors can be resolved by completely uninstalling the Philips Device Manager and other software that came with the GoGear installation CD, and then reinstalling the clean version of the software from the Philips website. Then running a Repair. The version of the Device Manager that is on the installation CD is not the same version as the one from the website.
Recovery Mode for Philips' GoGear
Open the Philips Device Manager and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor
Posted on Sep 13, 2008
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