Question about Cameras

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WHY CAN'T YOUR COMPANY SEND OUT A DISK FOR DOWNLOADING OICTURES FROM MY CAMERA TO MY COMPUTER,ALL I ASK IS SEND ME AN E-MAIL EXPLAINING HOW TO DO THIS. MY CAMERA PHONE MODEL IS SGH-A437,I'M SORRY I CANNOT UNDERSTAND THE PERSON ON THE TELEPHONE TELLING ME HOW TO DO IT.I DONNOT SPEAK SPANISH AND IF THEY WOULD GET AN AMERICAN ON LINE MAYBE SOME ONE COULD GET THINGS DONE.I'M NOT PISSED AT YOU CAUSE YOU DO HELP.PLEASE FOR (GOD) SAKE CAN YOU HELP ME

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  • benleonard Nov 15, 2009

    I CAN PRINT OFF YOUR INSTRUCTIONSTO HAVE COPY FOR FUTURE. WHY WAN IT COPY USE

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  • Cameras Master
  • 19,396 Answers

Hi.

I am sorry to hear about your bad experience, this is a different kind of customer support.

I will guide you step by step through transferring the pictures from your phone camera to your computer.

You will need a data cable to connect the phone to the computer USB port.

You will also need to install the Samsung PC Studio software BEFORE connecting the phone to computer.

After the software setup is complete, or when asked by software, connect the phone.

PC Studio is available for download via the Samsung Download Center.

If you need to purchase the compatible Cable for your model phone, please go to the Samsung Mobile Phone Accessories site.

After connecting the phone, launch PC Studio with phone connected.

PC Studio should start automatically when you connect the phone.

On PC Studio panel you will see an option that says Phone Explorer.

Open the Phone Explorer.

Here is a guide on how to open the phone explorer and use it to transfer files, click here to open: Transferring Files between Phone and PC .

Locate the Picture folder and have the file transferred into your computer.

The computer must have Windos XP, the software is outdated.

Print both this comment and the Phone and PC . guide and follow instructions.

Here also the manual, in case you need it.

Regards.

Posted on Nov 13, 2009

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