Question about Comfort Line Spa 2 Go Portable Spa with Micro Jets - Blue/White

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Spa 2 go pump stopped. Need to replace the pump? How much to do this? Do you replace the entire unit, or do I need to open it and repair just the pump?

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Is the motor running? If it is there could be a coupler broken. If the motor is not running, it could be the problem. If the motor is not running, is there power to it? If not, it may be a broken switch that controls the motor. If the motor has power but not running, then probably the motor, its starting system or bearings. Bearings? Yes, they may be frozen and or dry. Dont spend a lot of money until you have the problem located. Good luck...Lee

Posted on Nov 13, 2009

  • beth1264 Mar 31, 2011

    Please call 888-997-6366 in order to determine if a replacement/repair is even necessary

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Hello,
OK, well the pump is running, it appears the heating eliment is fading or most likely gone.  There is a faint feeling of heat if you put your finger over the water coming in for 15 secs. then it's gone, not enough to heat up the Spa2go tub.  So, my question is where do I get a exterior Spa2go replacement filter pump?

Posted on Mar 12, 2010

  • costiles Feb 06, 2011

    My spa2go heater went out as well. I am looking for a replacement pump.

  • beth1264 Mar 31, 2011

    If you are certain that you need a replacement there are 3 options available. You could send it in for repair by simply calling 888-997-6366. Or you can purchase a remanufactured power pack through the exchange program by calling 888-997-6366. Or finally you could purchase a brand new power pack by either calling 888-997-6366 or on the website at http://www.oceantis.biz/Replacements.htm...

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If you are in need of trouble shooting assistance you can call 888-997-6366 in order to further trouble shoot your water circulation issue. If the water pump itself needs to be replaced you do not necessarily need to replace the entire power pack. There is a repair facility that works on these units, simply call the toll free number above and they can further assist you.

Posted on Mar 31, 2011

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