Question about Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum

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The brushes will not turn but the shampooer will come on

I have a Hoover SteamVac carpet and floor cleaner,the brushes will not turn,the hand held one for steps moves but the big one for the floor want.I think it may be a belt but I don't know where to look.

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1) check the filter by the spin indicator (the plastic cover snaps off). Clean if necessary. See if this solves your problem.

2) take out the spin brush assembly (pull out, there may be tabs you need to push to get it all the way out. Clean out dirt and hair. This may be all you need to do, if not take step 3

3) turn on the machine with the brush assembly out. Do you see where the square shaft the drives the brushes goes in? If the socket does not spin, you probably have a seized up turbine assembly.

4) remove the top that covers the motor/turbine (you probably have to take out some screws) The turbine assembly is towards the front. Remove this (again, a couple of screws) and turn it over--there will be some gears. If you can get these gears turning smoothly together you should get the turbine working again. I used a pair of pliers to turn the metal shaft.

Put everything back together and try it out!

Posted on Jan 23, 2012

  • philip graceffa
    philip graceffa Oct 12, 2014

    also clean and lube this small bearing inside this turbine.

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I have a Hoover Steam Vac Deluxe, in addition to the switch, there is an Indicator Screen on the bottom of the unit. if this is clogged, the brushes will not work correctly.
That has solved my problem in the past, but now with a clean screen and the switch in the proper location, my brushes still will not spin. anyone have another solution?

Posted on Nov 26, 2009

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I have a Hoover SteamVac, it's brushes are driven from a gear case. There is no belt. Mine has a selector on the top of the unit near the brushes, you can select the brush speed (high, low, off). I shut the brushes off once and my wife was the next to use the machine and did not realize the brushes were off until half way through the house. Post your model number and it will help determine if yours has this selector.

Posted on Nov 15, 2009

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  • Hoover Master
  • 1,466 Answers

Cover should come off faceplate to show belt// if brush roll spins freely then belt has gone... if not belt okay

Posted on Nov 13, 2009

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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Hoover SteamVac Carpet / Upholstery Deep Carpet Cleaner.

There is a release value in the bottom the holding tank that may be bad and not opening or the trigger assm in the handle may be broken and not connecting to release the water to scrub and clean the carpets. You should really check with your local factory authorized Hoover vac dealer in your area or , please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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