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1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Here's a link to Apple's site on how to restore your iPod: http://support.apple.com/kb/HT1339 A local Apple store should be able to help you with this also. If you don't have one close to you, feel free to get ahold of one of our techs at Wired Extreme. www.wiredextreme.com
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To download songs to iPod nano:
m Simply connect iPod nano to your computer. If iPod nano is set to update
automatically, the download begins.
Important: The first time you connect iPod nano to a computer, a message asks if you
want to transfer songs automatically. If you accept, all songs, audiobooks, and other
items are deleted from iPod nano and replaced with the songs and other items from
that computer. If you don’t accept, you can still download songs to iPod nano manually
without deleting any of the songs already on iPod nano.
While music is being downloaded from your computer to iPod nano, the iTunes status
window shows progress, and the iPod nano icon in the Source list flashes red.
When the download is complete, a message in iTunes says “iPod update is complete.”
If you set iTunes to download music manually, you can reset it later to update iPod
nano automatically. For more information, see “Updating iPod nano Manually” on
page 22.
To reset iTunes to update iPod nano automatically with all songs and playlists:
1 Open iTunes and select iPod nano in the Source list.
2 Click the Options button and click Music.
3 Select “Automatically update all songs and playlists.”
The download begins automatically.
if you need further assistance please let me know. Thanks, MIDWEst-tek
first do a a factory restore on the player with the itunes plug it back in and then let it load once the screen come up with ur player go to restore it will delete and fix the software back to it oringnal state and re download the songs for u please try that if tht dosent work ur ipod battery might not be holding a charge and ull have to return it or the ipods hold switch might have broken keeping it in a lock for good either of those may need to be given a repair at apple or return to store u bought it from.
Is it set to be 'Manually Managed'? If so you have to drag the songs or playlists onto the iPod manually. Don't forget to click the eject button when you want to remove the iPod. You can also turn 'Manually Manage' off.
If that doesn't help try doing a reset.
Hold down the 'Menu' and the centre button for at least 10 seconds. You should see the Apple logo & the iPod starts up again. Still no good? Try a restore. Connect your iPod with the cable that came with it to the USB port on your computer. In iTunes, click and (Restore).
Try a 'Restore'. Connect your iPod with the cable that came with it to the USB port on your computer. In iTunes, click and (Restore). This will rebuild all the software on the iPod and restore your songs.
You will need to reset your iPod to factory settings. Plug in your iPod and when iTunes launches, click on the icon for your Nano. There will be a button there saying "Restore iPod to Orginal Settings". Click it and iTunes will automatically do what is necessary. After that completes, you should be able to move songs onto it again.
the only way to get the songs of to save then is to use a program to rip the songs from you ipod to your computer such as CopyTransSuite as for adding and deleting songs, whe the ipod mounts on itunes uncheck the automatically sync music button and you can ckick the music folder and delete by right clicking and delete if the songs are in someone elses library, if you sync your ipod to your computer the songs will be deleted. use caution... hope this helps
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."
Restoring the iPod may do the trick. To do this, plug the iPod into your computer and when iTunes opens there should be a button under the iPod menu that says "restore". Doing this will also delete all the songs on the iPod, so you will have to reload all the music back onto it.
hopefully this helps!
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