Question about Sony Bravia KDL-40W4100 40 in. LCD HDTV

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How do I turn off CC on Sony Bravia - Sony Bravia KDL-40W4100 40 in. LCD HDTV

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This appears to be an repair issue.
We are experiencing the same problems. No matter what setting we use for the 40EX500, the close captioning does not seem to come on or off.
We have a HD receiver which has a setting to disable or enable. Setting to enable allows CC to be seen on the TV, but it cannot be turned off or on with the CC button on the Sony Remote. Disabling the box, then disables the CC completely on the TV.
I do not know what the issue is, and calling Sony directly is a waste of time, the holding times are unacceptable.

Posted on Nov 18, 2010

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Posted on Jan 02, 2017

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How can I turn off CC on my SONY 52XBR. I used the Remote control settings and selected off on the cc display, but the cc never turns off. I also used the menu button on the side of the T.V to select


If Closed Captioning is being displayed even though the CC option in the TV menu is set to Off , then it is being produced by another device, such as a cable or satellite set-top box. To remove the Closed Captioning from the TV screen, it must be disabled on the device that is decoding the Closed Captioned signal.
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However, it looks like your factory remote control lacks a CC button and your TV menu appears to have a simple Off/On option for what Sony calls Caption Vision. If that is the case then you would need to manually turn on Caption Vision when you mute the television. That hardly seems like the solution you're after.

If you had an aftermarket remote control that could record macros you might be able to program it so that when you press the mute button the TV would mute and also turn on Closed Captioning. This would require the proper remote control and some expertise.

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It will depend on what CC is being broadcast.My Sony has on/off, but also a program option. The settings vary from CC1-CC4 and text1-text4.So you may have to try different settings before you can get the CC to come onscreen. Well hope this helps.

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