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My computer is not recognizing the WD. The USB Port are working fine its recognizes other external devices

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Though very incomplete data abt ur system config..
however, u gotta know, is ur system compatible handling such..
some system needs the hdd controller driver or firmwire at the time of os install..(eg we press n select driver using F6 while in case of winXP*, in such case u need a floppy n floppy drive)..
bring ur ear closer to the hdd n make sure that it does not make any noise (like 'tuk tuk' or 'kirr kirr')..in such case itz probably gone bad n need to b replaced..
in some cases, if more than one hard disk r running, esp in case of PATA, look for jumper settings..(master/slave)..
in some cases, if more than one hard disk r running, esp in case of PATA+SATA, look for bios settings if is in native/compatible/enhanced mode, try fixing as necessary..
if ur nt a professional, contact ur system admin/vendor....

Posted on Nov 13, 2009

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My WD Elements SE External drive does not have its driver recognized on boot, but does only after repluging its USB 2.0 connection. How do I get the driver recognized on boot? Why does replugging work


I guess it's some kind of a problem with the way your USB port works. I have an external WD too, connected to a USB 3.0 port and definitivly it's not detected at boot, just after windows startup as a USB device.
After some initial wondering about this problem, I decided no to worry more because I use external drive for data backup and if it is not detected by BIOS makes no difference.
It might be a problem of an outdated BIOS or the USB port's driver. In my case, boths, BIOS and USB 3.0 are rather old.
You can do some reading about issue if you do a ggogle search for issue

USB 3 0 external Hard Drive not detected after Intel Communities

External USB 3 0 HDD is not detected in Windows after boot Help

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Computer not recognizing MyBook when plugged in


Have a look at this article on external hard disk troubleshooting. Could be that you need to delete the USB root hub devices in the Device Manager to force Windows to recognize the device.

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MY PASSPORT ESSENTIAL WD1600ME-00 is not recognized by plug-and-play in either of my HP Desktop Windows computers (One with XP, one with VISTA). Power light comes on when attached to any USB port. Device...


You run MS Windows Update to download and install the latest OS updates. Your WD external HDD should be detected after OS update.

For non updates system, try to connect WD to the USB Port where it worked before. If you have 4 USB ports for instance, try to connect it to these ports one try at a time. Windows XP might have assigned one USB port for your device before when it was working just fine.

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WD Elements USB drive not recognized


Try going to Disk Management and see if they show up there.

  1. Click Start
  2. Right Click My Computer
  3. Click Manage
  4. Click Disk Management
If your computer is recognizing a mass storage device they should show up in disk management and you can just assign them a drive letter.

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My mac won't recognize my wd hd anymore


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

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1 Answer

I have a WD passport 320gb, at first it worked one of my usb. then all of sudden, it stop recognizing my WD Passport with one usd port, so i plug it in another usb then it works. and after a couple of days...


Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.

Do other USB devices still work on those USB ports? If so then the port is at least not broken.
Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.

For other ideas on troubleshooting external hard disk issues, you can check: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

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1 Answer

My 1T WD usb hard drive no longer recognized


this problem may be for your USB or HDD.

For USB check following: version, if any new windows hotfix installed, if USB port is working.

HDD,

Check if there is any sound in the HDD, no sound is better.
Try to enable USB HDD boot from bios setup and boot with the hdd, check if it recognizes the same

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1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

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1 Answer

My computor switches off the moment i plug in the wd passport.


Probably a power issue. Your new computer has less extra power capacity and the external drive is pulling from the USB port power.

What you need is a USB hub with an AC adapter that powers the hub and any devices that are connected to it from the external AC power adapter and NOT from the USB bus. In other words look for an external power adapter that plugs into the wall as well as into the USB port. Don't get a recharger for an iPOD as that will not do you any good. And don't get a hub that says "powered" or "external power" that does not have an AC power adapter because it is still sucking power off of the USB port.

Try shopping for a D-Link DUB-H4 High Speed USB 2.0 4-Port Hub. It is a good choice if you are not going to plug any USB 1.1 devices into it. Read the reviews for any device you choose.

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1 Answer

WD Passport appear as an unknown device


try it again, after going to wd dot com, and getting and installing a new set of drivers..

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