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I have a ' Firenzi ' electric oven which has ceased to function after a recent power cut. The word ' STOP ' appears on the display. Can you help? Regards Norman Dayton

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HI. This will occur when a surge has entered the unit, due to the power outage. Normally, there will be a power surge when the power is re-introduced to the home circuits after a brief outage. This will damage most unprotected electronics in this situation. The most vulnerable area in the unit will be the main control board. I would advise to try a hard rest. You can initiate this by simply shutting down the appropriate circuit breaker, or unplugging the unit for 5 minutes. Once the 5 minutes have passed, kindly re- introduce power to the unit, and try to run a baking cycle. If the word stop, or PF illuminates on the display, this will confirm that the surge has damaged the board. It must be replaced, in this case.

Posted on Nov 13, 2009

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